Windows 10: Mouse and Keyboard Center interferes with headphone Bluetooth Media Controls

Discus and support Mouse and Keyboard Center interferes with headphone Bluetooth Media Controls in Windows 10 Drivers and Hardware to solve the problem; I have a pair of Surface Headphones 2 and a Microsoft Precision Bluetooth mouse. Both work fine until I install the Microsoft Mouse and Keyboard... Discussion in 'Windows 10 Drivers and Hardware' started by akwebb1, Nov 25, 2020.

  1. akwebb1 Win User

    Mouse and Keyboard Center interferes with headphone Bluetooth Media Controls


    I have a pair of Surface Headphones 2 and a Microsoft Precision Bluetooth mouse. Both work fine until I install the Microsoft Mouse and Keyboard Center 13.222. Once I install the software the media controls on my Surface Headphones and other bluetooth headphones no longer control playback in my desktop music streaming applications Pandora and Spotify. They do continue to work with Microsoft Edge and the web versions of the streaming services which is not a great option for me. The only way I can get them to work and still be able to configure my mouse buttons with the Microsoft Mouse and Keyboard Center is to manually terminate theitype.exe process after I finish configuring my mouse. This happens on my desktop and 2 laptops. It seems that itype.exe is intercepting the Bluetooth media controls and not forwarding the key presses properly. If I uninstall Mouse and Keyboard Center of course everything goes back to normal but I can no longer customize my mouse. I have talked to support about this and posted in other areas without any response. It happens on every Windows 10 machine I have tried it on and with several different Bluetooth headphones as well. The termination of itype.exe fixes the problem on every machine. Maybe it would work fine if I also had a Microsoft keyboard, but I will not part with my mechanical keyboard. As a veteran software developer, it has become part of me. I would rather replace all of my Microsoft devices and remove the Mouse and Keyboard Center Application which is getting closer to being my solution even though I really like my headphones and mouse.


    If there are any ideas on this issue I would love to hear them. Anyone?

    :)
     
    akwebb1, Nov 25, 2020
    #1
  2. _kram_ Win User

    How to bind media control in Microsoft Mouse and Keyboard Center app

    Hi, I'd like to bind media controls (next/prev song) to my mouse or keyboard buttons. I couldn't find such option in a Microsoft Mouse and Keyboard Center app. If it's not possible then where I can suggest such functionality?
     
    _kram_, Nov 25, 2020
    #2
  3. caperjack Win User
    bluetooth headphones

    setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank
     
    caperjack, Nov 25, 2020
    #3
  4. Mouse and Keyboard Center interferes with headphone Bluetooth Media Controls

    Bluetooth USB Dongle

    Ok so here's a question. I had a revelation today that: "Duh, my keyboard/mouse is bluetooth, shouldn't that be the same thing?" My goal here is to get my new Motorola HT820 bluetooth headphones to work with on my computer.

    Keyboard/Mouse is Logitech MX5500 Revolution, bluetooth wireless, came with a USB dongle that they connect through. I tried today to get the headset to work, and it won't receive sound. I can get it "connected," but with complications. I'm using Windows XP, have Setpoint 4.7, and I've tried the following:

    -Changed the radio settings to a bluetooth hub instead of locked to the keyboard/mouse.

    -Clicked "Connect Other Devices."

    - Paired headphones with windows. Windows connects correctly, the device reads connections, windows shows it as "already connected" when I try to connect it again. I click on Control Panel -> Bluetooth Devices, and I see the "Motorola HT820" listed as "Passkey enabled," but it doesn't say "Connected" like the keyboard and mouse do. Also, audio does play on the headphones.

    -Click on Properties on HT820, and then on services, it does not show any services at all.

    - Searched around google, logitech, motorola websites & forums to answers or help, nothing. Closet I got was logitech's "Bluetooth FAQ" which has the following paragraph (http://www.logitech.com/lang/pdf/bluetooth/bluetooth-faq.pdf):

    "3.6 How do I listen to music wirelessly with a Bluetooth headphone?
    All you need is a Bluetooth headphone and a media player such as iTunes or Windows Media Player 10. For optimal results, it is recommended you use a headphone with Bluetooth 2.0 Enhanced Data Rate, to benefit from the maximum bandwidth (up to 3Mb/s).
    Please refer to our online "How To" documents for step-by-step instructions related to your specific device (www.logitech.com/bluetooth/howto)." [That link transfers you back to the same pdf document - it's a circle]

    -I tried to install latest Widcomm stack from broadcomm's website, but it says it's not compatible with this dongle.

    -Called Logitech Tech Support - got a total jerk girl who straight up said "No i can't help you." And then wouldn't give me the time of day after that.

    I've read on threads on Logitech forum that people are using this headset with logitech dongles. Any help getting this connected? I just don't want to have 2 bluetooth dongles connected when I rly only should need this one. Otherwise I guess I'll just purchase one of the ones above, and use that to connect my keyboard, mouse, and headphones all in one swoop.

    Sidenote: anyone have experience/knowledge with behavior when 2 bluetooth USB dongles are connected to the same computer?
     
    surfsk8snow.jah, Nov 25, 2020
    #4
Thema:

Mouse and Keyboard Center interferes with headphone Bluetooth Media Controls

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