Windows 10: mouse and keyboard disconnecting everytime

Discus and support mouse and keyboard disconnecting everytime in Windows 10 Drivers and Hardware to solve the problem; USB Ports disconnecting and reconnecting mouse randomlyHi!I've had a problem with my USB ports for a few weeks now. Sometimes the mouse disconnects and... Discussion in 'Windows 10 Drivers and Hardware' started by Ronak7, Aug 2, 2021.

  1. Ronak7 Win User

    mouse and keyboard disconnecting everytime


    USB Ports disconnecting and reconnecting mouse randomlyHi!I've had a problem with my USB ports for a few weeks now. Sometimes the mouse disconnects and then reconnects randomly. This usually happens inside games but has also happened while I'm browsing. A few times both my keyboard and mouse disconnects and reconnects but yesterday it got worse and both disconnected but didnt reconnect but the lights on the keyboard and mouse where still on.After the first times it happened I updated windows didn't fix problem. Then I tried going to device manager and power management on root hubs and desele

    :)
     
    Ronak7, Aug 2, 2021
    #1
  2. John Fer Win User

    Unresponsive Mouse and Keyboard in Windows 10

    Hi,

    One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

    • Pres Windows+X key on your keyboard.
    • Select Device Manager.
    • Locate the mouse and keyboard drivers, right click, then click on Update.

    If you need further assistance, don't hesitate to reach out.
     
    John Fer, Aug 2, 2021
    #2
  3. keyboard and mouse not working

    Hi Chrystal,

    For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Are you using a wired or wireless keyboard and mouse?
    • Have you tried using a different keyboard and mouse? If yes, how was it?
    • Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
    article.

    We look forward to your response.
     
    Michael Gall, Aug 2, 2021
    #3
  4. mouse and keyboard disconnecting everytime

    The mouse stays connected but the keyboard keeps disconnecting in Windows 10.

    Original Title[Microsoft Desgner Keyboard and Mouse]

    Hi

    HP Envy laptop

    Windows 10

    The mouse stays connected but the keyboard keeps disconnecting. Do you think it is faulty or does anyone have any suggestions.

    Thanks for your help...
     
    A_mary_864, Aug 2, 2021
    #4
Thema:

mouse and keyboard disconnecting everytime

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