Windows 10: Mouse and keyboard drivers are gone what to do?

Discus and support Mouse and keyboard drivers are gone what to do? in Windows 10 Drivers and Hardware to solve the problem; Hello I wanted to transfer files between my mobile phone and my PC when it didn't work I read on the internet that I should delete the drivers I did... Discussion in 'Windows 10 Drivers and Hardware' started by lucanegri, Aug 5, 2020.

  1. lucanegri Win User

    Mouse and keyboard drivers are gone what to do?


    Hello I wanted to transfer files between my mobile phone and my PC when it didn't work I read on the internet that I should delete the drivers I did that too normally there should be new drivers on it after reboot but this didn't happen and now I can't use my PC anymore because the mouse and the keyboard don't react anymore you have an idea what I should do now

    :)
     
    lucanegri, Aug 5, 2020
    #1
  2. John Fer Win User

    Unresponsive Mouse and Keyboard in Windows 10

    Hi,

    One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

    • Pres Windows+X key on your keyboard.
    • Select Device Manager.
    • Locate the mouse and keyboard drivers, right click, then click on Update.

    If you need further assistance, don't hesitate to reach out.
     
    John Fer, Aug 5, 2020
    #2
  3. keyboard and mouse not working

    Hi Chrystal,

    For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Are you using a wired or wireless keyboard and mouse?
    • Have you tried using a different keyboard and mouse? If yes, how was it?
    • Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
    article.

    We look forward to your response.
     
    Michael Gall, Aug 5, 2020
    #3
  4. Mouse and keyboard drivers are gone what to do?

    Keyboard and Mouse Drivers fail to install

    Hi,

    For us to properly isolate the issue with your keyboard and mouse drivers, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g. updates, software installation)?
    • What is the exact error message?
    • When did the issue first begin?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?
    • Have you checked in safe mode if it's the same?
    • Have you tried downloading the latest driver for your mouse and keyboard? If not, we suggest that you check the manufacturer's website for the latest driver.

    We look forward to your response.
     
    Michael Gall, Aug 5, 2020
    #4
Thema:

Mouse and keyboard drivers are gone what to do?

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