Windows 10: Mouse and Keyboard lose their connection to Windows 10

For some time now, the mouse and the keyboard have been losing their connection, and being unresponsive after some time using them. The only way to make them work is unplug the USB and plug it back on a different port. Plugging it in the same port does nothing. Then after some minutes, hours, or even days, the problem arises again. There doesn't seem to be a pattern to it. The Mouse is Microsoft Wireless Mouse 5000 and the keyboard is the Microsoft Wireless Keyboard 3050. I have Windows 10 64bit installed, with all the recent updates and the drivers installed. If you need anything else to provide an answer, please say so.

Thank you in advance.

:)

 

mouse and keyboard lose connection

on 2 different PCs the mouse and keyboard on Windows 10 lose connection after they have been working for a while.

 

Unresponsive Mouse and Keyboard in Windows 10

Hi,

One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

• Pres Windows+X key on your keyboard.
• Select Device Manager.
• Locate the mouse and keyboard drivers, right click, then click on Update.

If you need further assistance, don't hesitate to reach out.

 

Windows 10 upgrade problem, no input accepted

i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.