Windows 10: Mouse and Keyboard malfunction

My mouse and keyboard are not responding sometimes for a while sometimes not at all. Additionally my left mouse button acts as the right one sometimes then it goes back to normal. The mouse sensitivity changes randomly, it happened also when refreshing my desktop. My browser also goes back randomly when I click anywhere. The mouse moves around the screen without issue. Yesterday everything was working fine. Any help?

:)

 

Unresponsive Mouse and Keyboard in Windows 10

Hi,

One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

• Pres Windows+X key on your keyboard.
• Select Device Manager.
• Locate the mouse and keyboard drivers, right click, then click on Update.

If you need further assistance, don't hesitate to reach out.

 

keyboard and mouse not working

Hi Chrystal,

For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

• Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
• Are you using a wired or wireless keyboard and mouse?
• Have you tried using a different keyboard and mouse? If yes, how was it?
• Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
• To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
article.

We look forward to your response.

 

Keyboard Malfunction

Hello,

To assist you with your concern in your keyboard, we suggest that you follow the troubleshooting steps provided on the link below:

Mouse, touchpad, and keyboard problems in Windows

Let us know how it goes.

Regards.