Windows 10: Mouse and Keyboard not recognised on boot until i unplug mouse

Discus and support Mouse and Keyboard not recognised on boot until i unplug mouse in Windows 10 Support to solve the problem; As the title says after resetting not shutting down PC from start menu my PC wont recognise my mouse or keyboard but when i unplug my mouse it... Discussion in 'Windows 10 Support' started by MajorFoley, Jun 22, 2021.

  1. Mouse and Keyboard not recognised on boot until i unplug mouse


    As the title says after resetting not shutting down PC from start menu my PC wont recognise my mouse or keyboard but when i unplug my mouse it recognises the keyboard and when i plug my mouse back in it recognises it agian... Windows 20H2 latest updates...

    :)
     
    MajorFoley, Jun 22, 2021
    #1
  2. Jetski2 Win User

    USB Mouse Not Recognised On Boot Up?

    Hi, I am running Windows 10 Home Edition (64) and my USB mouse isn't recognised on boot up? No cursor on screen but underneath of the mouse it's lite up red as usual. The USB keyboard works perfectly fine. Once the desktop computer has booted up I have to unplug the USB mouse and then plug it back in again with the bing bong sound and then it works fine. If I shut the computer down and boot it back up again it will work fine but if I turn it off completely at the mains switch then the cursor will disappear again on boot up? Any help would be most appreciated! Cheers.
     
    Jetski2, Jun 22, 2021
    #2
  3. keyboard and mouse not working

    Hi Chrystal,

    For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Are you using a wired or wireless keyboard and mouse?
    • Have you tried using a different keyboard and mouse? If yes, how was it?
    • Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
    article.

    We look forward to your response.
     
    Michael Gall, Jun 22, 2021
    #3
  4. John Fer Win User

    Mouse and Keyboard not recognised on boot until i unplug mouse

    Unresponsive Mouse and Keyboard in Windows 10

    Hi,

    One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

    • Pres Windows+X key on your keyboard.
    • Select Device Manager.
    • Locate the mouse and keyboard drivers, right click, then click on Update.

    If you need further assistance, don't hesitate to reach out.
     
    John Fer, Jun 22, 2021
    #4
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Mouse and Keyboard not recognised on boot until i unplug mouse

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