Windows 10: Mouse and Keyboard turn off randomly

Discus and support Mouse and Keyboard turn off randomly in Windows 10 Drivers and Hardware to solve the problem; My keyboard and mouse shut down randomly during use. Doesn't matter how long I've been on computer; keyboard/mouse have turned off shortly after... Discussion in 'Windows 10 Drivers and Hardware' started by barb, Oct 27, 2019.

  1. barb Win User

    Mouse and Keyboard turn off randomly


    My keyboard and mouse shut down randomly during use. Doesn't matter how long I've been on computer; keyboard/mouse have turned off shortly after powering on as well. I had this same issue before and went into Device Manager and unchecked "allow computer to turn off device" but I remember having to do this before so don't know why setting would have changed back to default unless it has to do with Win updates.

    Do I need to change something in the power settings as well? Everything else is working properly.

    win 10 v.1903; hp pavilion desktop PC 570-p0xx; Logitech keyboard/mouse

    :)
     
  2. AlanDeepu Win User

    Mouse And Keyboard disconnecting Randomly

    My mouse and keyboard is turning off for few seconds and turn on. And sometimes completely Disconnects . Then i have to reconnect them. Then some times the mouse frozes for few seconds. keyboard and mouse turns off randomly more often during playing Games.
    I have tried the power management thing but didnt work. Thank You
     
    AlanDeepu, Oct 27, 2019
    #2
  3. John Fer Win User
    Unresponsive Mouse and Keyboard in Windows 10

    Hi,

    One reason why your mouse and keyboard is not working is because of an outdated driver. We suggest that you update the mouse and keyboard driver by following the steps below:

    • Pres Windows+X key on your keyboard.
    • Select Device Manager.
    • Locate the mouse and keyboard drivers, right click, then click on Update.

    If you need further assistance, don't hesitate to reach out.
     
    John Fer, Oct 27, 2019
    #3
  4. Mouse and Keyboard turn off randomly

    keyboard and mouse not working

    Hi Chrystal,

    For us to properly isolate the issue with your keyboard and mouse, we would like to know the following:

    • Were there any changes made on your computer prior to the issue (e.g., updates, software installation)?
    • Are you using a wired or wireless keyboard and mouse?
    • Have you tried using a different keyboard and mouse? If yes, how was it?
    • Have you tried using your keyboard and mouse to another computer? If yes, what is the result?
    • To make sure that we have not missed on anything, what troubleshooting steps have you done so far?

    As an initial troubleshooting, we suggest that you try updating your keyboard and mouse drivers to resolve the issue. You may also check and follow the troubleshooting steps in this
    article.

    We look forward to your response.
     
    Michael Gall, Oct 27, 2019
    #4
Thema:

Mouse and Keyboard turn off randomly

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