Windows 10: Mouse and touch pad Issue

My wife and I have identical laptops (I am running Windows 10 Home and she has Windows 10 Pro) and are experiencing the same problem. Periodically the mouse and touch pad stop functioning. The pointer can be moved around the screen but the "click" function does not work. The only solution is to press Ctrl-Alt-Del and the press Cancel when the Task Manager screen comes up. Sometimes we have to press cancel twice. When we return to the original screen after closing the Task Manager the mouse and touch pad are working fine.

:)

 

Mouse and Touch Pad Issues on Windows 10 with HP Spectra

Since you mentioned that you are using both a touch pad and a wireless mouse, we suggest that you disconnect the wireless mouse from your PC to make sure that this is not the one causing an interference to your touch pad. Also, attempt to connect the wireless
mouse to another device and observe the mouse behavior from there.

If you find that the wireless mouse is not causing the interference to your device, it means that the touch pad of your device is causing the erratic behavior. It could be that there are substances that are sticking to the touch pad that causes an interference
in using your device. We suggest that you check if there are moisture or other substance on the surface of the touch pad.

Keep us informed on the results.

 

Mouse pad sometimes is multi touch???


My wife also has a Toshiba Notebook and gets frustrated by the Touch pad [not to be confused with a mouse pad] when typing so she keeps it turned off and uses a wireless mouse. Some Touch pads have a "gesture" feature using 2 fingers, especially those with the Touch Screen, similar to SmartPhones and Tablets.

 

Touch pad Mouse

The mouse driver can be outdated which causes the issue. To resolve this, we need to do several troubleshooting steps. We suggest that you update the mouse driver from the Device Manager. Follow the steps below:

• Press Windows Key + X.
• Select Device Manager.
• Expand Mice and other pointing devices.
• Right click on Mouse driver and select Update Driver Software.
• Restart the computer for the changes to take effect.

Let us know how it goes.