Windows 10: Mouse click no longer works on login screen

All of a sudden a few days ago clicking the mouse when starting-up the laptop stopped working. Luckily, I remembered that in old versions of windows you sometimes used to have to press Ctrl+Alt+Delete to bring up the login screen. That does indeed work. If I hadn't remembered that, I might have assumed that the touchpad on my laptop had developed a fault.This question seems to be the same issue:https://answers.microsoft.com/en-us/windows/forum/windows_10-hello/win-10-lock-screen-wont-unlock-with-mouse-click-ii/74bf2de2-dd54-47ad-80fa-9a1d7bb69074The solution there was to go into power settings

:)

 

Mouse not working

Hi MaalisuoKofi,

It appears that your mouse is no longer detected on your computer. The possible reasons why its no longer working could be hardware or driver issues. For us to isolate and address this issue, we would like to ask the following information:

• Are you using a laptop or a desktop computer?
• If a desktop, are you using a USB or wireless mouse?

Since the issue appeared after an OS installation, we suggest that you run the hardware troubleshooter. Follow these steps:

• In the Cortana search, search for Troubleshooting.
• Click Troubleshooting in the search results.
• In the left pane, click View all.
• Locate and click Hardware and Devices.
• Click Next and follow the on-screen instructions.

You may also refer to Mouse, touchpad, and keyboard problems in Windows for more information.

Looking forward to your reply.

Regards.

 

Mouse doesn't work at login screen after W10 conversion

Hi,

I would suggest you to run the hardware troubleshooter and check.

Try these steps to run the troubleshooter:

• 
  Type troubleshooting in the search bar.
  
• 
  Click view all in the left panel.
  
• 
  Select ‘Hardware and devices' and follow the on-screen instructions.
  

I would suggest you to update the mouse drivers from the manufacturer's site and check if the issue persist or you may also check your PC for windows updates and install al pending updates.

Hope this helps. Get back to us for further queries on the issue above. We are happy to help!

 

Windows 10 Login Screen - Not recognizes any keyboard and mouse

Windows 10 Login Screen not recognizes to ANY keyboard and mouse (both wired and wireless) but when power up to start up and the keyboard is working fine before login screen.

BUT - I am able to enter BIOS (keyboard working fine) and Acer Recovery Program (pressed by ALT + F10) and both keyboard and mouse working fine.

ONLY Login Screen not working where I have to type in password to unlock screen, however the keyboard’s number lock light went off when got on that screen, before that - it was light on while I am on BIOS and Recovery Program.

This not even make sense.

However, I tried those list.

• System restore (failed third times).
• Refresh PC (failed).
• Startup Repair (failed).
• Tried go on safe mode but keyboard and mouse not recognizing.
• I tried unplug both usb and restart without it until login screen open and reconnect both keyboard and mouse, still not recognizing.

I tried everything, seem nothing work at the login screen.

Any advice?