Windows 10: Mouse cursor is not showing up on a school computer

Hello Microsoft, I was at school when I found that my cursor was not showing. Luckily, I do have a touchscreen computer, but it is tough to fix the cursor since my laptop is a school computer, and the settings and device manager are locked. The first thing I did was to hard restart my computer, but it did not work. I also tried to use the HP support assistant but all it did was tell me to use device manager. When I tried to open Device Manager, it did not open. Please respond if anyone knows how to fix this without settings and device manager.If you guys need more info: this laptop is an HP la

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No mouse cursor

Hi,

It is possible that the system did not recognize the mouse of your computer after it booted up. This can be the reason why you do not see the mouse cursor. Kindly perform a power cycle to refresh the power of the computer. To do this, follow these steps:

• Shutdown the computer.
• After shutting it down, remove the battery (if you're using a laptop) and disconnect the computer from the charger.
  
• Wait for 1 minute.
• After 1 minute, attach the battery and turn on the computer.
• Check if you will see the mouse cursor.

Let us know how it goes.

 

Mouse cursor displayed without offset

When the mouse cursor changes to one that should be displayed with an offset (e.g., the hand cursor should be displayed slightly to the left so that the tip of the finger matches the mouse position) it is not and instead is drawn with the same position as the default pointer.

This is not specific to any program. Hovering a link the web browser shows the hand cursor to the right of where it should be. The cross-hair pointer in paint is down and to the right of where it should be. The I-beam cursor for text selection is to the right in any text editor, etc. (oddly, Steps Recorder's screen shots show the cursor in the correct position, though it was wrong when the recording was in progress.) Only the arrow pointer where the tip is in the top-left and needs no offset is correct.

I've tried the following:

• Rebooted the computer
  
• Removed the mouse from device manager, then reconnected it on a different USB port
  
• Checked for windows updates, installed, and rebooted
  
• Changed the mouse pointer settings (speed, appearance, DPI, etc.)
  
• Installed the latest drivers for the graphics card and rebooted.
  

With no effect on the issue.

 

Mouse Cursor and pad cursor - Acer Aspire Lap Top.

Hi Tess,

Based on the description that you mentioned, you're having challenges controlling the mouse cursor. It looks like we will need more information about your concern in order to give the most appropriate advice. As such, please answer the following questions:

• Did make any changes to your computer prior to this issue (e.g. updating Windows operating system, hardware changes, etc.)?
• Can you please tell us more description of the behavior of the mouse cursor?
• What troubleshooting steps have you tried so far?

In the meantime, we suggest that you refer to the link below for helpful tips and steps on how you can resolve this issue:

Mouse, touchpad, and keyboard problems in Windows

We also suggest that you update the drivers in
Windows 10 as this process will apply new features and fixes that are essential to your hardware drivers.

We're looking forward to your response.