Windows 10: Mouse cursor jumps around on desktop screen

Hi.

I am running Windows 10 subscription. I have a Logitech MX Master 3 mouse. Over the last week or so my cursor started jumping around on my screen. At first it constantly seemed to jump to the left bottom corner. I thought it was the mouse and went through all sorts of troubleshooting exercises to correct the problem - I reloaded drivers, shut the system down and restarted, unpaired the mouse and re-paired it, tried to see if it worked on the cord as opposed to wirelessly, disconnected Bluetooth to see if there was interference there. Nothing worked. I ran my antivirus software and did a computer scan and nothing out of the ordinary showed up. It was really messing with my productivity as I never really knew where my mouse was going to be on the screen. and it was jumping around every 5 to 20 seconds. Then I came up with the bright idea to switch out my mouse for the MS surface mouse for my laptop. I disconnected the Logitech mouse and paired the surface mouse and the same problem was there with the other mouse. So, I assumed, it's not the mouse. I did a little research and saw a recommendation to do a windows update. So I did that. It seemed to fix the problem as I wasn't seeing the cursor jumping around. Alas, several hours later I noticed that my cursor once again was not where I expected it to be. Because I've tried two completely different mice from different manufacturers and am having the same problem, I guessing this could be an OS issue. Hoping someone can come to my rescue and help me get this issue resolved! It's really frustrating to try and work with a cursor that keeps jumping around on the screen!

Thanks,

Mark



Mark Noel

189 Aspen Way

Glenwood Springs, CO 81601

970 379-3778

*** Email address is removed for privacy ***

:)

 

Mouse cursor jumps around the screen.

This mouse error started on January 4th, I bought this HP laptop and first used it on December 17th, 2019. There were no cursor problems at all between December 17th and January 3rd, so, I am fairly certain that this problem was the result of using the
internet and downloading a virus or perhaps the sinister work of an evil hacker. The error quit happening for about one day following my posting a thread about it on another message board. But then the next day it started right up again and has been annoying
me ever since.

With my first try at fixing the cursor I searched for help pages and a Windows help page directed me to update the drivers. I did so but my computer rejected the update because I "already have the best drivers installed that exist for my computer". I did
a virus scan with both Windows Defender and McAfee LiveSafe and no virus was found.

The most common "cursor jump" is when it disappears and reappears over the start menu icon. Occasionally the cursor will jump in the other direction towards the top and right of the screen. Other times the jump seems random and uncalculated. It doesn't
seem to matter whether or not I am using a mouse or the touchpad. I turned off all touchpad gestures to be sure. The cursor jumps either way whether or not I am using a mouse.

Here is my initial record of this happening

"1.4.2020 5.20pm MY MOUSE CURSOR MOVED INSTANTLY TO OPEN A NEW EDGE TAB TO THE RIGHT SIDE OF THE SCREEN FROM THE LEFT SIDE OF THE SCREEN WHERE I WAS CLICKING ON A NOTEPAD TO CHANGE INFORMATION. using the touchpad mouse

1.4.2020 6.13pm I CLICKED AND HELD THE MOUSE BUTTON TO HIGHLIGHT SOME TEXT AND INSTEAD IT DISAPPEARED AND REAPPEARED AT THE TOP OF THE EDGE WINDOW AND MOVED THE WINDOW TO THE LEFT FOR A SPLIT SECOND THEN LET GO OF THE WINDOW, EFFECTIVELY MOVING IT.

1.4.2020 6.39pm ONCE AGAIN MY MOUSE WAS INVOLUNTARILY MOVED HALFWAY ACROSS THE SCREEN WHILE TRYING TO SELECT A LINK.

This has of course happened countless times since then, and as I previously mentioned already in this thread, most commonly the mouse cursor jumps to the start menu button, which it wasn't really doing at all at first. So, the error has changed behavior since
initiating. Other changes are that it doesn't jump to the ribbons that line the tops of the windows anymore like on that first day, where I would accidentally click and drag the window because that was where the mouse cursor reappeared.

Sometimes it seemed as though it were timed and not at all random, as though someone were remotely causing the mouse cursor to jump at will. This was not possible of course because my computer could be disconnected from the internet and the mouse cursor
would continue to jump. I also checked that my computer wasn't "tethered" through bluetooth or other wireless means. The only device that I ever connect to my laptop is an HP memory card.

I thorough search through my Event Viewer Windows Logs for January 3rd and January 4th didn't expose anything unusual.

What should I do to resolve this?

Thank you in advance for your response.

 

Cursor and screen jumping around

I have Lenovo laptop. I cannot type anything, anywhere, any program without the cursor and screen jumping around and I then have to re-type. In just these two sentences, I have had to re-type 6 times. I have done some of the things suggested in forums,
but nothing has worked. Make that 9 times now. The screen also jumps around and I assure you I am not touching the mouse pad.

 

Cursor jumps

I did a factory reset on my computer and am using an entirely different, wired mouse and the cursor is STILL jumping to the top left.

Any suggestions what it could be? Or what to do now? Thank you.