Windows 10: mouse erratic

mouse not erratic in safe mode

:)

 

Mouse is erratic at upper left corner

Hello!

• Were there any changes made on your computer prior to the issue (i.e., updates, software installation)

This has been happening since the Windows 10 update, no issues prior to the Windows 10 update

• Is this the first time you experienced the issue?

It has occurred non-stop since the Windows 10 upgrade, no issues prior to that upgrade.

• When did the issue first begin?

After the Windows 10 update.

• To make sure we have not missed on anything, what troubleshooting steps have you done so far to resolve this?

I have found a work around by decreasing the resolution on my laptop to be at 1024x768 instead of the recommended 1366x768. I cannot increase resolution from 1024x768 without the mouse being erratic and uncontrollable in the upper left corner .

 

erratic mouse

Hi Raul,

Have you recently made any changes on your computer? What troubleshooting steps have you tried so far? For initial troubleshooting, I suggest that you perform the steps provided on this
link.

Hope to hear from you soon.

 

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