Windows 10: mouse freezes or disappears

Discus and support mouse freezes or disappears in Windows 10 Drivers and Hardware to solve the problem; Greetings OS:Windows 10 Pro winver: 1809 b17763.678 I have two microsoft wired usb mouses with 5 buttons (left right wheel back forward) not connected... Discussion in 'Windows 10 Drivers and Hardware' started by zivshosh, Sep 10, 2019.

  1. ZIVSHOSH
    zivshosh Win User

    mouse freezes or disappears


    Greetings
    OS:Windows 10 Pro
    winver: 1809 b17763.678

    I have two microsoft wired usb mouses with 5 buttons (left right wheel back forward) not connected together.
    Recently one freezes after a while than I replace it with the second and everything continues well for some time.
    I tried few usb ports but I can't make one of them work all the time.
    Does anyone know this phenomenon? can it be fixed?
    please help
    thank you

    :)
     
    zivshosh, Sep 10, 2019
    #1
  2. KRISTINE SOM
    Kristine Som Win User

    Computer and mouse freeze

    Hi

    There are several reasons that could have cause your keyboard and mouse to freeze. To know more about the issue, we will ask some questions to help us:

    • Were there recent changes made before the issue occurred?
    • What are the steps that you've done so far to know where the issue is coming from?

    Meanwhile, we suggest that you refer to this article:
    Mouse, touchpad, and keyboard problems in Windows     for us to check all setting needed to help us in resolving your issue.

    Let us know about the update.
     
    Kristine Som, Sep 10, 2019
    #2
  3. GERDIMAE SAL
    Gerdimae Sal Win User
    mouse pointer disappears

    Hi,

    There are different reasons why your mouse pointer disappears. For us to properly isolate the issue, we need the following information:

    • Have you made any changes on your PC prior to the issue?
    • Can you please provide the troubleshooting steps that you've done to resolve the concern?

    In the meantime, we recommend you to perform the basic troubleshooting steps provided below:

    • Unplug and plug your mouse from your device.
    • Try to use another mouse and check if the same issue occurs.
    • Update your mouse drivers. To know more information about updating drivers in Windows 10, click this
      link.
     
    Gerdimae Sal, Sep 10, 2019
    #3
  4. ARIESGAL57
    Ariesgal57 Win User

    mouse freezes or disappears

    MOUSE FREEZES UP AND DISAPPEARS

    How do i fix my mouse from freezing up and disappearing. I have to hard shut it off in order to return to what i was working on.
     
    Ariesgal57, Sep 10, 2019
    #4
Thema:

mouse freezes or disappears

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