Windows 10: mouse freezing up

Discus and support mouse freezing up in Windows 10 Drivers and Hardware to solve the problem; Having a problem with my mouse cursor freezing. It occurs often but only lasts for a short time (5 seconds or so). I put new batteries in the mouse but... Discussion in 'Windows 10 Drivers and Hardware' started by FrankDiPiero, Feb 3, 2019.

  1. mouse freezing up


    Having a problem with my mouse cursor freezing. It occurs often but only lasts for a short time (5 seconds or so). I put new batteries in the mouse but that didn't help. I even bought a new mouse. No help. Tried putting the mouse dongle in different USB ports but again, didn't stop the freezing.

    :)
     
    FrankDiPiero, Feb 3, 2019
    #1

  2. Computer and mouse freeze

    Hi

    There are several reasons that could have cause your keyboard and mouse to freeze. To know more about the issue, we will ask some questions to help us:

    • Were there recent changes made before the issue occurred?
    • What are the steps that you've done so far to know where the issue is coming from?

    Meanwhile, we suggest that you refer to this article:
    Mouse, touchpad, and keyboard problems in Windows
    for us to check all setting needed to help us in resolving your issue.

    Let us know about the update.
     
    Kristine Som, Feb 3, 2019
    #2
  3. Mouse Freezing need help pls.

    Hi Ephraim,

    User profile corruption can cause issues with certain devices, including your optical mouse, in
    Windows 10. To better assist you, we need the answers to the following questions:

    • Aside from changing USB ports, did you use a different mouse to see if the same issue will occur while playing games?
    • Have you tried checking the manufacturer's website for updated mouse drivers for
      Windows 10?

    In the meantime, we suggest creating a new user on your computer to see if your mouse still freezes while using a different local account. To do this, simply follow the steps in this

    article
    .

    Regards.
     
    Jefferson Ore, Feb 3, 2019
    #3
  4. Jay Jap Win User

    mouse freezing up

    Bluetooth mouse still freezes

    Hello,

    There are multiple possibilities why a Bluetooth mouse could act up. To assist you with your concern, you can try these following steps:

    Method 1:

    Check if the Bluetooth mouse and its Bluetooth adapter are working properly.

    • Try installing fresh new batteries.
    • Try to unplug the Bluetooth adapter of your mouse and plug it back in.
    • Try connecting the Bluetooth adapter of your mouse to a different USB port.
    • Try to remove objects that can interfere with the signal of your Bluetooth adapter and mouse.

    Method 2:

    Check if you have installed all the updates on your computer. There are chances that you might get Bluetooth drivers through update:

    • Go to the Start screen.
    • Type Windows update and click on it from the list of results.
    • Click on Check for updates on the left pane in the new window.

    We also suggest that you try to contact the manufacturer of the Bluetooth mouse for other options.

    We will wait for your response.

    Regards.
     
    Jay Jap, Feb 3, 2019
    #4
Thema:

mouse freezing up

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