Windows 10: Mouse Icon Not Working

As you can see in this picture, my mouse icon appears as a box:

https://photos.app.goo.gl/X5Zg45aDu38sAQiNA


This happens frequently when I boot up my Windows 10 PC.


Any ideas what could cause this and how to fix it?

:)

 

mouse is not working right


unfortunately there isn't a lot to a usb mouse. what i would suggest is checking the power management settings on it.

Right-click the start menu and choose device manager
Expand Universal Serial Bus Controllers at the very bottom
Double-click on each HUB you have listed, click Power Management Tab at the top, and UNCHECK "Allow this computer to turn off this device to save power"
You may have HUBs called Generic and Root Hub. Perform the step above on All of them.

If you continue to have the issue, i would imagine your mouse is malfunctioning. Perhaps try another mouse just to be sure. This will help you determine if it is in fact the mouse of computer causing the issue.

Good Luck!!

 

MICROSOFT MOUSE PROGRAM

Hi Richard,

Since the above suggestions didn't work on your issue, we suggest that you follow the steps below for us to further locate the device driver that has been causing conflict on your system.

• Go to Settings.
• Click Devices.
• Scroll down, then select Device manager.
• Look for the mouse icon, then click it.
• Right-click on the available drivers.
• Select Uninstall.
• Re-connect your Microsoft mouse, so that the system will reinstall the correct driver.

Keep us updated with the result so that we can further assist you.

 

Mouse not working

Hi MaalisuoKofi,

It appears that your mouse is no longer detected on your computer. The possible reasons why its no longer working could be hardware or driver issues. For us to isolate and address this issue, we would like to ask the following information:

• Are you using a laptop or a desktop computer?
• If a desktop, are you using a USB or wireless mouse?

Since the issue appeared after an OS installation, we suggest that you run the hardware troubleshooter. Follow these steps:

• In the Cortana search, search for Troubleshooting.
• Click Troubleshooting in the search results.
• In the left pane, click View all.
• Locate and click Hardware and Devices.
• Click Next and follow the on-screen instructions.

You may also refer to Mouse, touchpad, and keyboard problems in Windows for more information.

Looking forward to your reply.

Regards.