Windows 10: Mouse is really flakey

Discus and support Mouse is really flakey in Windows 10 Support to solve the problem; First let me say that this only happens when I have the hdmi cable attached between the desk top computer and my big screen tv. I have a wireless... Discussion in 'Windows 10 Support' started by huffman, Jun 29, 2019.

  1. huffman Win User

    Mouse is really flakey

    First let me say that this only happens when I have the hdmi cable attached between the desk top computer and my big screen tv.

    I have a wireless mouse with a power chip in the USB port. I have tried a mouse with a cord, but still plugged into the usb port (this did NOT work at all popup said it was not recognized)

    I was told that the cause was my wireless telephone system which works on the same frequency. I kind of doubt this because I have another PC with windows 7 and the wireless mouse (mouse same type and brand) is very calm and is closer to the phone system than my windows 10 pc.

    The mouse just disappears and may be gone 15-20 seconds and then it comes back (seems to only happen when working on one of my browsers). That is very frustrating.

    I was wondering if anyone had a solution for this issue.

    huffman, Jun 29, 2019
  2. Nick_897 Win User on W10 is flakey is not responding this morning . All other websites are working.

    Here are some answers to your suggestions:

    - Browser = Chrome

    - AV Pgm is Microsoft security software

    - Pinging resulted in normal response

    - Troubleshooter Network problems found

    - Troubleshooter Internet connections ... no problems solved

    Note that now that I tried again, loaded as expected. As indicated before, it is flakey, sometimes it works, sometimes not. When it quits it can be for long periods (hours).

    I tried on Edge and this is the message:

    That's all for now.

    UPDATE: ... A few minutes later quit working. Same error message as in first post. For what it's worth, It also will not open the little window connected to my offers for the day.

    Hmm, we can't reach this page.

    Try this

    • Make sure you’ve got the right web address:
    • Refresh the page
    • Search for what you want
    Nick_897, Jun 29, 2019
  3. Pavan_N Win User
    Mouse lag

    Hi Zbigniew,

    I appreciate the troubleshooting steps you have tried to resolve the issue. I suggest you to install all pending Windows updates and check. Follow the steps below and check if that helps.

    • Type Mouse and Touchpad Setting in Search and hit
    • Change settings as per your requirement; click on Advance mouse options.
    • Change settings under Buttons, Points, Pointer options, Wheel.

    Do let us know the performance to mouse. Thank you.
    Pavan_N, Jun 29, 2019
  4. Mouse is really flakey

    Mouse and Keyboard stutters really horribly


    Thank you for visiting Microsoft Community and providing us with the detailed description about the issue.

    As per the description, I understand that you are experiencing issue with mouse and keyboard not working in the system.

    I certainly understand your concern and will try my best to help you.

    I would suggest you to try the following methods and check if that helps.

    Method 1:

    Run inbuilt Hardware & Device troubleshooter

    Let’s try running inbuilt Hardware and Devices troubleshooter to get the problem automatically detected and fixed. It checks for common issues and makes sure that any new device or hardware attached to your computer was installed

    • Press Windows + W keys on your keyboard to get the search option.

    • Type Troubleshooting and click

    • Now click on view all option.

    • Click on Hardware and Device and follow the prompts to run the troubleshooter.
    If the issue persists, follow method 2

    Method 2:

    How to uninstall and reinstall mouse and keyboard, please follow the steps given below.

    Step 1: Uninstall the mouse and keyboard drivers.

    • Press Windows key + X on the desktop Screen and select
      Device manager.

    • Expand Keyboard and mice driver and right-click on
      driver and select ‘uninstall’.

    • Restart the computer.
    Step 2: You may refer to the computer manufacturer website and try installing keyboard and mice drivers and check.

    I hope this information is helpful.

    Please do let us know if you need any further assistance, we will be glad to assist you.

    Thank you.
    Jayant Gupta, Jun 29, 2019

Mouse is really flakey

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