Windows 10: Mouse keeps freezing in Windows 10

Discus and support Mouse keeps freezing in Windows 10 in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello Team, I am writing to seek help to address a weird problem in my Windows 10. The mouse keeps freezing randomly. It frequently freezes during... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Syed H, Sep 15, 2020.

  1. Syed H Win User

    Mouse keeps freezing in Windows 10


    Hello Team,


    I am writing to seek help to address a weird problem in my Windows 10. The mouse keeps freezing randomly.

    1. It frequently freezes during online chat/call sessions Teams/Zoom
    2. I also noticed it freezing very frequently on Chrome Windows

    The keyboard response is ok during the mouse freeze. Out of irritation, I did a full clean reinstall of Windows 10 and updated all the drivers to date. It still freezes randomly.


    Operating System: Windows 10 Pro 64-bit 10.0, Build 18363 18362.19h1_release.190318-1202
    System Manufacturer: Gigabyte Technology Co., Ltd.

    Processor: AMD FXtm-8350 Eight-Core Processor 8 CPUs, ~4.0GHz

    Memory: 16384MB RAM


    I am using Wireless Mouse. Please help me fix the problem.


    Best Regards,

    Syed H

    :)
     
    Syed H, Sep 15, 2020
    #1
  2. Nikhar_K Win User

    Mouse cursor keeps freezing

    Hi Colin,

    Thank you for writing to Microsoft Community Forums.

    Please reply to the following questions to help you further:

    • When does the mouse freeze?
    • Are you using a USB mouse or touchpad of laptop?
    • Since when are you facing this issue?
    • Are you aware of any changes made on the computer recently?

    However, you can try updating the mouse driver and check if that resolves the issue. Follow the steps from the article

    Update drivers in Windows 10
    to update the mouse drivers.

    Hope it helps.

    Please reply with the status of the issue, we will be glad to help you further.

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Sep 15, 2020
    #2
  3. mouse keeps freezing

    Hi Larry,

    In some instances, your mouse may keep on freezing if there are some pending updates on your Windows 10 PC. We suggest you install available Windows updates and check if that helps you. If the issue still persists, you may run
    Hardware Troubleshooter Drivers.

    Update us with the outcome.
     
    Jenicel Dri, Sep 15, 2020
    #3
  4. Mouse keeps freezing in Windows 10

    Computer and mouse freeze

    Hi

    There are several reasons that could have cause your keyboard and mouse to freeze. To know more about the issue, we will ask some questions to help us:

    • Were there recent changes made before the issue occurred?
    • What are the steps that you've done so far to know where the issue is coming from?

    Meanwhile, we suggest that you refer to this article:
    Mouse, touchpad, and keyboard problems in Windows
    for us to check all setting needed to help us in resolving your issue.

    Let us know about the update.
     
    Kristine Som, Sep 15, 2020
    #4
Thema:

Mouse keeps freezing in Windows 10

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