Windows 10: Mouse/Keyboard freeze up during Windows installation?

Discus and support Mouse/Keyboard freeze up during Windows installation? in Windows 10 Installation and Upgrade to solve the problem; Awesome thank you Addram Discussion in 'Windows 10 Installation and Upgrade' started by gremar, Apr 4, 2018.

  1. GREMAR
    gremar Win User

    Mouse/Keyboard freeze up during Windows installation?


    Awesome thank you Addram
     
    gremar, Apr 4, 2018
    #1
  2. GREMAR
    gremar Win User

    Hi,
    My computer is running windows 10.
    I want to dual-boot Windows 10 with Windows 7, installed windows 7 in different HHD, everything was going well until the PC boot and presented with a page where I have to select the language but the mouse and keyboard are frozen; I plug them in a different USB port but no joy. I googled it but I couldn’t find a solution. Any idea what I am doing wrong?
    Thank you.

    Asus Z170 pro gaming
    I5-6600k
    Vengeance LPX 16 GB

    :)
     
    gremar, Apr 14, 2018
    #2
  3. GRAVILEE
    GraviLEE Win User
    Windows 10 Freezes after about 3 minutes!

    Hi LakshyaRaghav, my keyboard and mouse properly works during the first 3 minutes of the boot. It after a short while where the computer freezes up and everything is unable to be used. At the moment I do not think it is a keyboard and mouse compatibility
    issue. I believe it might be an update that I installed for Windows that could be causing this.
     
    GraviLEE, Apr 14, 2018
    #3
  4. -GIANLUCA-
    -Gianluca- Win User

    Mouse/Keyboard freeze up during Windows installation?

    High CPU usage when Windows Defender perform a Full Scan in Windows 10

    I've an I77700HQ/16GB Asus laptop and Windows Defender has the same behaviour. During the full scan it freezes keyboard and mouse cursor too!
     
    -Gianluca-, Apr 14, 2018
    #4
  5. MASTERCHIEFXX17
    Masterchiefxx17 Win User
    Sounds like a driver issue. Have you tried using a PS2 or USB 2.0 port for the keyboard and mouse?
     
    Masterchiefxx17, Apr 15, 2018
    #5
  6. BERTON
    Berton Win User
    Agree, if they are USB be sure to use USB 2 ports as they are supported in the BIOS but USB 3 ports need to have drivers loaded as Windows starts up or has loaded otherwise USB 3 devices won't work. Check the color of the center of the ports, USB 2 is usually black and USB 3 are usually blue although combo ports may be black as I've seen on some Notebooks. If there are USB 3 ports they may be marked as SS for SuperSpeed.
     
    Berton, Apr 15, 2018
    #6
  7. GREMAR
    gremar Win User
    Thank you for the replay, yes, I was using USB 2 port for the mouse and keyboard and I have tried an PS2 keyboard and it freeze as well.
    Any other idea?
     
    gremar, Apr 15, 2018
    #7
  8. F14TOMCAT
    f14tomcat Win User

    Mouse/Keyboard freeze up during Windows installation?

    Can't tell by your specs, but are they wireless KB and Mouse? If so, try basic wired both into USB2.
     
    f14tomcat, Apr 15, 2018
    #8
  9. GREMAR
    gremar Win User
    No they are wired and they Plugged in USB2 port
     
    gremar, Apr 15, 2018
    #9
  10. ADDRAM
    AddRAM Win User
    The language is pre determined in the installer, not sure why you`re getting a language page.

    Download a new Iso

    TechBench by WZT (v4.1.1)

    Create a W7 installer using Asus EZ Installer software.

    [Desktop PC/All-in-One]Windows 7 and USB 3.0 driver installation for Skylake(H110/H170/Z170/B150/Q150/Q170) and Braswell platform | Official Support | ASUS USA


    Although, I did not have any issues installing 7 on my Z170 using a dvd and the usb 2.0 ports.

    And did you disconnect the W10 drive ?

    Keep the 2 systems totally separate from each other, trust me *Smile I only plug in the 7 or 10 ssd on my Z170, depending on which I want to use.

    SABERTOOTH Z170 MARK 1 Driver & Tools | Motherboards | ASUS USA

    Click drivers and tools, select the OS (W7) scroll down to utilities, click See all Downloads, then scroll down to the Asus EZ Installer program, don`t worry about the board model link I posted, it doesn`t matter. The EZ Installer program is the same.

    It will give you all the instructions on how to make one, I choose the 3rd method, you need a working PC, a W7 installer or Iso file, and a 4GB flash drive.
     
    AddRAM, Apr 19, 2018
    #10
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Mouse/Keyboard freeze up during Windows installation?

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