Windows 10: Mouse malfunction after installing latest cumulative update KB4598242

Discus and support Mouse malfunction after installing latest cumulative update KB4598242 in Windows 10 Installation and Upgrade to solve the problem; The scroll wheel still works and so does the right button, but the left button does not. I can move the pointer and, for instance, if I move to the X... Discussion in 'Windows 10 Installation and Upgrade' started by Hesed3, Feb 4, 2021.

  1. Hesed3 Win User

    Mouse malfunction after installing latest cumulative update KB4598242


    The scroll wheel still works and so does the right button, but the left button does not. I can move the pointer and, for instance, if I move to the X box to shut the page down, the box turns red, but the left button will not shut it down. I have a touch screen and that still works but that is very difficult for me for several reasons. Has there been any sign that this defect will be corrected? Can I uninstall the update easily and then try again in a couple of weeks?


    Edes.

    :)
     
    Hesed3, Feb 4, 2021
    #1
  2. Foxfan Win User

    Cumulative update KB4598242-OS Build mismatches-W10 20H2

    This is what I've done to date.

    1- downloaded the update reset batchfile from the source given, and run it.
    2-immediately rebooted the machine
    3-downloaded the relevant ssu, although this is listed as installed in Control Panel > Programs. Running that msu confirms that it's already on the system.
    4-downloaded the KB4598242 msu from Microsoft, and run it. It started Ok but failed with the same error 0x8007000D
    5-checked with sfc /scannow - no problems reported.

    In other words, I've stepped through the suggested processes, but still end up with the update failing to install, and with the same error as when update attempted through WU.

    I may try the whole process over again, before attempting anything else.
     
    Foxfan, Feb 4, 2021
    #2
  3. WD MyCloud causes malfunction of mouse

    Hi Scott,

    I realize that you are facing issues with the mouse. I will try to help you with this issue.


    • Please provide more information when you say mouse does not work but malfunction?
    Unplug the mouse, restart the computer and then plug in the mouse to check if that helps.

    Make sure your PC has the latest updates. Go to the search box, enter Windows Update, and select Check for updates. In the Settings menu, select the Check for updates button. When it's finished, restart your PC.

    Suggest you to boot the computer in a clean boot state and check if that helps. A clean boot state will help us to determine if any 3rd party service or application is causing this issue.

    How to troubleshoot a problem by performing a clean boot in Windows:
    http://support.microsoft.com/kb/929135

    Note: After you have finished troubleshooting, follow the steps under “How to reset the computer to start as usual after troubleshooting with clean boot” in the article to boot to normal startup.

    Reply with the status of the issue and we will be glad to offer our assistance.

    Thank you.
     
    Srimadhwa B, Feb 4, 2021
    #3
  4. Mouse malfunction after installing latest cumulative update KB4598242

    Windows 10 - Some parts of the UI not working after the latest cumulative update

    I'm running Windows 10 build 18362.295. Last day i checked for updates and installed the available cumulative update including the OS security updates. After the installation of these updates i started facing the below issues which happens often (sometime everything is working properly)

    • Some parts of the GUI (on every window) is not working
    • I'm not able to use my touchpad gesture controls
    • Not able to click task bar icons, start button or anything on my task bar
    • It automatically triggers right click

    I tried these methods to solve the issue:

    • Tried uninstalling the latest cumulative updates, visiting Installed updates. But it is not showing uninstall option. I also tried the command line method but that too didn't work.
    • I ran these commands and restarted my PC,

    As per View update history i have,

    As per Installed Updates

    I'm able to do all UI interaction using only keyboard, but not able to do the same using my external mouse or touch pad. As already mentioned these issues started after the recent updates. I tried searching google, but no where i found any useful information or problem similar to this.

    Update

    As pointed out by @john, i was not on the latest build. So i checked for updates again and installed updates.

    Now the View Update History window shows this,

    And Installed Updates window shows this,

    I'm now on the latest build 18362.329
     
    Mr Employee, Feb 4, 2021
    #4
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Mouse malfunction after installing latest cumulative update KB4598242

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