Windows 10: mouse not working after latest Windows 10 update

Discus and support mouse not working after latest Windows 10 update in Windows 10 Drivers and Hardware to solve the problem; After the latest WIndows update, my Microsoft 3500 wireless mouse work. I have checked Device Manager under Mice and other pointing defivces and it... Discussion in 'Windows 10 Drivers and Hardware' started by MaggieKlein, May 29, 2020.

  1. mouse not working after latest Windows 10 update


    After the latest WIndows update, my Microsoft 3500 wireless mouse work. I have checked Device Manager under Mice and other pointing defivces and it isn't listed. Under 'View' I selected show hidden devices and it is not there either. How do I get the mouse back online?

    :)
     
    MaggieKlein, May 29, 2020
    #1
  2. Nordic Win User

    Windows 10 upgrade problem, no input accepted

    I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

    After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

    I will list some, or hopefully all, of the troubleshooting steps I have tried:
    • Move keyboard and mouse to different USB ports.
    • Try different keyboard or mouse.
    • Restart computer, repeatedly.
    • Google for related issues.
    • Update Bios, because why not.
    • Create boot media and revert to windows 7.
    The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

    Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.
     
    Nordic, May 29, 2020
    #2
  3. Mussels Win User
    Windows 10 upgrade problem, no input accepted

    i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.
     
    Mussels, May 29, 2020
    #3
  4. chispy Win User

    mouse not working after latest Windows 10 update

    Creative X-Fi Soundcards and Windows 10 Fall Creators Update 1709 = Complete Disaster / Not Working

    Thank you for trying to help , i did tried your suggestion but it did not work :/ , nothing seems to make it work on Windows 10 Fall Creators Update 1709. In the meantime i have bought a new SoundBlasterX AE-5 and it did installed flawlessly , no problems whatsoever. it is up to Creative ( drivers ) and Microsoft ( bug fix ) to fix this huge bugs with Audio.

    Kind Regards: Chispy
     
    chispy, May 29, 2020
    #4
Thema:

mouse not working after latest Windows 10 update

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