Windows 10: Mouse not working

Discus and support Mouse not working in Windows 10 Drivers and Hardware to solve the problem; My mouse is not working on my laptop. It shows up on the device manager, but it doesn't work. I've tried scanning for hardware changes, removing and... Discussion in 'Windows 10 Drivers and Hardware' started by IoanGrayhurst, Nov 9, 2019.

  1. Mouse not working


    My mouse is not working on my laptop. It shows up on the device manager, but it doesn't work. I've tried scanning for hardware changes, removing and adding, disabling and enabling to no avail. It works on other laptops so it's not the mouse. What should I do?

    :)
     
    IoanGrayhurst, Nov 9, 2019
    #1

  2. mouse is not working right


    unfortunately there isn't a lot to a usb mouse. what i would suggest is checking the power management settings on it.

    Right-click the start menu and choose device manager
    Expand Universal Serial Bus Controllers at the very bottom
    Double-click on each HUB you have listed, click Power Management Tab at the top, and UNCHECK "Allow this computer to turn off this device to save power"
    You may have HUBs called Generic and Root Hub. Perform the step above on All of them.

    If you continue to have the issue, i would imagine your mouse is malfunctioning. Perhaps try another mouse just to be sure. This will help you determine if it is in fact the mouse of computer causing the issue.

    Good Luck!!
     
    samsonbiatch, Nov 9, 2019
    #2
  3. Mouse not working

    Hi MaalisuoKofi,

    It appears that your mouse is no longer detected on your computer. The possible reasons why its no longer working could be hardware or driver issues. For us to isolate and address this issue, we would like to ask the following information:

    • Are you using a laptop or a desktop computer?
    • If a desktop, are you using a USB or wireless mouse?

    Since the issue appeared after an OS installation, we suggest that you run the hardware troubleshooter. Follow these steps:

    • In the Cortana search, search for Troubleshooting.
    • Click Troubleshooting in the search results.
    • In the left pane, click View all.
    • Locate and click Hardware and Devices.
    • Click Next and follow the on-screen instructions.

    You may also refer to Mouse, touchpad, and keyboard problems in Windows for more information.

    Looking forward to your reply.

    Regards.
     
    Vanessa Yar, Nov 9, 2019
    #3
  4. Mouse not working

    Designer Mouse Not Working

    Hi Henry,

    We understand that your Microsoft designer mouse is working on other devices but not on your Windows 10 PC. This can be an issue with an outdated mouse driver. As an initial troubleshooting step, we suggest that you update the device driver. Here's how:

    • Click the Start button, type "device manager" in the search box, and then select Device Manager.
    • In the list of hardware categories, find the device that you want to update, and then double-click the device name.
    • Click the Driver tab, click Update Driver, and then follow the instructions.

    Feel free to let us know if there is anything else we can assist you with.
     
    Jennifer Bri, Nov 9, 2019
    #4
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Mouse not working

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