Windows 10: mouse pad pinch zoom settings not accessible. no "touch setting" available under windows...

hello,

The device i am using is an ONN 2in1 laptop/tablet. it has a built-in mouse/touch pad under the keyboard. My major issue is that the pinch zoom setting is no-where that i can find from window settings menu. I have seen this issue resolved for different laptop menus, however the screen shots that i found online do not match the menu available to me. when i try looking for touch/mouse pad settings it is not available. i have mouse settings, which are absolutely useless to me, as they don't modify the pinch zoom. Pinch zoom can not be found in the keyboard settings, and i don't see this setting under display settings either. The only word that i can search that will even present a modifiable setting is 'zoom' which only pulls up the magnifier not what i'm looking for.

The underlying problem for me is that when i try to use my mousepad this stupid 'pinch zoom' setting makes my screen go ridiculously, un-usably small or large, this is because the mouse buttons are integrated to the mouse pad, so when i want to, lets say drag and drop something, i very frequently end up zooming out instead, and this setting is so unpredictable, i am not able to get my screen to an appropriate size without first getting very frustrated, and often end up settling for 'good enough'

I would desperately love a solution to this, as it is making this device horribly dissatisfying to use. I understand this is in part the fault of my device manufacturer, however i am positive that if i could access and disable this setting in windows, my device should perform to my satisfaction.

:)

 

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Hi our boss here has a Surface Pro 4 and mentioned his Pinch and Zoom on the touch screen isn't working any longer. He used to be able to open an Outlook message and he could pinch and zoom successfully using the touch screen. I know sometimes you actually do pinch and zoom on the touch pad. Is this even possible? The setting on the touch pad control panel is enabled and we are able to pinch and zoom on the pad but only in a browser, not within Outlook.

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