Windows 10: Mouse pointer stuck and high cpu load, new system. Why?

Hello everybody,
I'm writing here 'cause I'm almost desperate...
My friend's pc "AllInOne" Asus ET2020AUKK in practically unusable: in every situation (also just after the boot), also just moving the mouse, the pointer is not moving smoothly but it gets stuck and then suddenly jumps a part of the screen... It has been like this since long time, and the problem has not been solved even with the last updates. I've execute scans for virus or malware, but without success.
I was thinking it was caused by the original old HD: now I have replaced it with a SSD and I have done a clean installation of Win10 1909, with all the suggested updates. I've not installed anything, the system is still "vanilla", but the problem is still there!!!

If I look at the system monitor I see that the CPU load is always too high: with only the system monitor active it is about 15%, with momentary peaks at 50%. The process at the top of the list is "System". The graphic shape of the load is like a "saw tooth", with the various peaks at at the value of about 15% and spaced about 1.5/2 seconds.

The weird (for me...) thing is that if I start the system in "Safe mode", the problem disappear and all is very smooth.

I've also tried to disable some hardware in the bios (ethernet, wireless and sound cards), but without success.

Has anyone any idea about what is the problem, or at least what can I do to find the cause?

Thank you everyone in advance,
bye!
B.

:)

 

Mouse Pointer

Hi,

You can customize your mouse in a variety of ways in Windows. To change how your mouse pointer looks, you can follow the steps below:

• Right-click on the Start menu, then click Control Panel.
• Select Mouse, then go to the Pointers tab.
  
• Select the pointer you prefer from the drop-down list, click
  Apply > OK.

If you want to use a pointer that is not on the list, you can download it online. After that, go to Control Panel > Mouse > Pointers tab again, then click
Browse.

Update us if it addressed your issue.

 

The Mouse Pointer (THE OLD ONE?)

Hi Amir,

Are you using an external mouse or the touch pad mouse? You can change the way how your mouse pointer looks by following these steps:

1. Press Windows key on your keyboard, type Change your mouse settings and select the search result.
2. On the window that would appear, click Additional mouse options.
3. On the Pointers tab, under Scheme, click
   Windows Default (system scheme) on the drop-down menu.

Let me know if there are improvements.

 

pointer size

Hi,

Open PC settings.

Step 2: Choose Ease of Access to enter its settings.

Step 3:Click Mouse, and choose new pointer size and color in the options.

Way 2: Change Mouse Pointer size and color in Mouse Properties.

Step 1: Click the lower-right Start button, type mouse in the search box and select Mouse in the results to open Mouse Properties.

Step 2: Tap Pointers, click down arrow, choose a scheme from the list and select OK.

Hope it works

Thank you