Windows 10: Mouse stops working after joining any audio call with people

My friends computer is having an issue where when he joins any audio call with participants, the mouse stops working and if disconnected, it works again fine. We have:

-- switched ports -- switched mouses -- restarted -- ran discord in compatibly mode -- uninstalled/reinstalled mouse drivers -- tried multiple audio outputs

submitted by /u/Linkcomm928
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:)

 

Audio + mouse stops semi-randomly

Hi - I am having two problems with my computer:

• Audio stops entirely, usually when playing games - I can fix this by restarting the windows audio service

• Mouse randomly stops working - I can fix this by unplugging and re-plugging the mouse in - This will sometimes, but not always, happen at the same time as the audio problem

A little background - This started happening after I did a full format of windows

I have disabled the power off to save electricity options for all my USB hubs, but i'm still having the issues - and I don't seem to have updates available to any drivers that I can see. My windows is also up to date with the newest version.

I have also updated my bios, and I have tried the windows playing audio troubleshooter

Thanks

 

Wired Keyboard and Mouse Stop Working - Windows 10

Wired Keyboard and Mouse Stop Working - Windows 10
I have an old Dell Studio that is running windows 10 ---

Ir has Windows 10 and SSD installed - to me it does what it needs to do but this darn mouse and keyboard stuff stopping working with no rhyme or reason is making me very frustrated.

Keyboard and Mouse are wired - NOT WIRELESS

• I cannot easily unplug and plug in the mouse/keyboard to get it going again... they are still lit up but they are dead basically and I have to do a hard reset.
  
• USB selective suspend is disabled.
• I checked the drivers for the keyboard and mouse and they are updated.
• I checked to see if PC has KB4074588 and it does not.

I am not sure what else to do.... I can go days without the issue and then days where anytime I step away from the PC it stops working.

I can say when it is working it just does not just stop ... only when I walk away and the machine is idle or the screen is locked.

Any suggestions would be appreciated.

 

audio stopped working, windows 10

upgraded to windows 10 by reservation few days ago... compatibility test result was fine... audio stopped working all of a sudden... tried upgrading the driver software in device manager
but in vain... also tried these methods suggested by Microsoft help community... but the audio is still not working, neither speakers nor headphones

Method 1:

I suggest you to run the Playing Audio troubleshooter and check if it helps.

• Type troubleshooting in the search bar.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click on Playing Audio.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

Method 2:

If there no updated drivers available on the computer manufacturer’s website, then try installing it in compatibility mode. Compatibility mode runs the program using settings from a previous version of Windows. Follow these steps to install the drivers
in compatibility mode and check if that helps.

• Download the audio driver from the manufacturer’s website.

• Right-click on the driver setup file and click on ‘Properties’.
• Click on the ‘Compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done,
  restart the computer and check if the issue persists