Windows 10: Mouse/touchpad click doesn't work

Hi all, a very specific problem that I would really appreciate some help on for Windows 10

I think what caused the problem is a new mouse I bought, which I set up by simply plugging in the USB receiver and it worked fine. However, I had to send it back, and have since gone back to using my old mouse + trackpad (and touchscreen).

But now the click doesn't work on either the mouse or the trackpad. Everything else works: I can scroll/zoom/etc with the trackpad, and ditto for the mouse. Additionally, I can use the other buttons on the mouse (I've reprogrammed these to things like 'Enter' and 'Ctrl+V'), but when I reprogramme them to left/right click, they do not work, so I don't think it's a hardware issue

So essentially, the left and right clicks on my pointing devices do not work, but everything else associated with them does work. I can still 'click' things by tapping on the touchscreen though.

I've tried reinstalling and updating the mouse drivers and, from the Dell driver support page, updating the BIOS driver. Have tried typing 'sfc /scannow' into Cmd Prompt, which said everything was 100% fine as well; amongst other possible solutions that I can't remember.

:)

 

My touchPad doesn''t work!!!!

Hi Lizzy

I am Vijay, an Independent Advisor. I am here to work with you on this problem.

Take actions related to touchpad driver

Windows Key+X (Or right click on Start) > Click Device Manager > View tab > Show hidden devices > Expand Human Interface devices > Right click on the touchpad listed there >

A. Roll back the driver (You will have to repeat the steps for all entries listed including Synaptics)

Click Properties > Under Drive tab, if Rollback Driver is enabled click it

B. Update driver from manufacturer's website (You will have to repeat the steps for all entries listed including Synaptics)

Go to the website of the computer's manufacturer > See if some driver is released for your model and OS > If yes, download that > In previous option, you click Update Driver Software, in place of this, click Uninstall > Install the downloaded driver > Restart
your computer

Source -
https://support.microsoft.com/en-us/help/17417/...

Do let me know if you require any further help on this. Will be glad to help you.

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

- - - Updated - - -

I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

Mouse and touchpad not working

Hey did exactly what you suggested and the first time i did it the mouse cursor became visible, it was at the center of the screen but i still couldnt make it move with the touchpad and i plugged in my usb mouse and that doesnt work too. I did it a few moret times but cursor never showed up again and still could make either the touchpad or the mouse to work. Do you have anymore suggestion?