Windows 10: mouse touchpad not working

Discus and support mouse touchpad not working in Windows 10 Drivers and Hardware to solve the problem; Hi i have upgrad my dell laptop from windows 7 to 10 with 32bit. my laptop specification is 2gm ram and 1.8ghz. what i should do?... Discussion in 'Windows 10 Drivers and Hardware' started by Jay_77, Sep 7, 2018.

  1. Jay_77 Win User

    mouse touchpad not working


    i have upgrad my dell laptop from windows 7 to 10 with 32bit.

    my laptop specification is 2gm ram and 1.8ghz.

    what i should do?

    Jay_77, Sep 7, 2018
  2. cauyao615 Win User

    Mouse and touchpad not working

    Hey did exactly what you suggested and the first time i did it the mouse cursor became visible, it was at the center of the screen but i still couldnt make it move with the touchpad and i plugged in my usb mouse and that doesnt work too. I did it a few moret times but cursor never showed up again and still could make either the touchpad or the mouse to work. Do you have anymore suggestion?
    cauyao615, Sep 7, 2018
  3. nxavis9 Win User
    I want to disable touchpad on Dell laptop

    Hello everyone,
    My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

    What I have tried that hasn't worked:
    • start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
    • windows key+x<mobility center. No touchpad to be found.
    • various function keys. No options for touchpad on/off.
    • device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.
    Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
    nxavis9, Sep 7, 2018
  4. mouse touchpad not working

    Windows 10 touchpad and mouse not working.

    Hello David,

    We realize the inconvenience you are experiencing with Touchpad and Mouse not working. We will certainly help you.

    • Does the issue occurred for First using Microsoft Word or this issue occurs only when using Microsoft Word?
    • Have you installed all pending Windows updates?
    • Have you tried restarting your system and check if the issue persists?

    This issue might have occurred due to faulty or corrupted Touchpad and Mouse drivers. Let's try updating the drivers and check if it helps:

    Step 1: Follow the steps to update drivers:

    1. Right click in the Start button.

    2. Select Device Manager.

    3. Click on the Touchpad and Mouse device and expand it.

    4. Right click on the devices and select update drivers.

    Step 2: If the issue persists,
    uninstall and reinstall the drivers.

    1. Press
    Windows key + R key.

    2. Type
    devmgmt.msc and press Enter.

    3. In device manager go to the touchpad and Mouse devices.

    4. Right click and

    After you uninstall the drives, I suggest you to reinstall the latest drivers from the manufacturing website and check.

    For reference:

    to: Install and Update drivers in Windows 10

    Let us know the status of the issue. We will be happy to assist you further.

    Thank you.
    Sangeeta Sarkar, Sep 7, 2018

mouse touchpad not working

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