Windows 10: Mouse, touchscreen and external screen stopped working with Windows 10 Update

Discus and support Mouse, touchscreen and external screen stopped working with Windows 10 Update in Windows 10 Installation and Upgrade to solve the problem; I ran the Windows 10 Update last night. Today my external mouse, external screen and touchscreen on my Lenovo do not work. Help!... Discussion in 'Windows 10 Installation and Upgrade' started by AEJ309, Nov 5, 2019.

  1. AEJ309 Win User

    Mouse, touchscreen and external screen stopped working with Windows 10 Update


    I ran the Windows 10 Update last night. Today my external mouse, external screen and touchscreen on my Lenovo do not work. Help!

    :)
     
    AEJ309, Nov 5, 2019
    #1

  2. Touchscreen stopped working -driver missing from laptop

    Hi Julie,

    There are several ways to resolve touchscreen issues such us updating the driver, installing available updates or downloading the driver from its manufacturer website. For us to isolate the issue, we would like to ask the following questions:


    In the meantime, we suggest that you follow the steps given on this article:
    What to try if your touchscreen doesn't work
    .

    We will wait for your response.
     
    Janeane Cru, Nov 5, 2019
    #2
  3. Wireless Mouse stops working when external HDD plugged in to USB3 port

    I have a minor but annoying problem and can't find a solution....

    My wireless mouse stops working when an external USB3 HDD is plugged in to USB3 port. The mouse is about 3 feet away from the receiver.

    My mouse is a Logitech M310.

    • I don't have the problem if a USB 2 external HDD is connected to either a USB2 or USB3 port.
    • I have moved the mouse receiver to different ports on both the front and back of the computer but this doesn't change anything.
    • If I move the mouse very close to the receiver (a couple of inches), it works so it seems that the wireless range is reduced when the USB3 HDD is plugged in.
    • If I connect a wired mouse, it works fine.
    • I have 2 USB3 ports and the problem is the same on both.
    • If the USB3 HDD is connected to a USB2 port, the mouse works normally.
    • I changed the battery in the mouse but this didn't help.
    • the USB3 HDD is a WD Passport that is self powered through the USB port.

    Any suggestions?
     
    dsscottage, Nov 5, 2019
    #3
  4. Mouse, touchscreen and external screen stopped working with Windows 10 Update

    External Mouse and Volume Keys on External Keyboard Stopped Working


    I've been using an external mouse and keyboard with my laptop for a while now. A few days ago, the mouse stopped working. It's a wired mouse and the red light comes on when it's plugged in. At the same time, the top row of keys on my wired keyboard stopped working (the volume controls, mail button, home, customizable buttons, etc.). When I plug the mouse in, it appears under Other Devices in the Device Manager, listed twice as a USB Input Device. When I try to update the driver automatically, it says Windows was unable to. The mouse doesn't work in safe mode. I tried a wireless mouse as well and it doesn't work either. My external keyboard shows up under keyboards as an HID Keyboard Device and Windows says the best drivers for my device are already installed. I've tried all three USB ports and the mouse works on another computer. The built-in keyboard and touch pad on my laptop still work fine. What else can I do? Thanks in advance.
     
    purplewalrus, Nov 5, 2019
    #4
Thema:

Mouse, touchscreen and external screen stopped working with Windows 10 Update

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