Windows 10: Mouse w/o Borders keeps stopping

I have had two machines connected for years. All of a sudden, my mouse from Computer A to Computer B with no problem. Back to computer A and then it's stuck. Sometimes the remains on Computer A and sometime there is no mouse at all. I can make the mouse reappear by opening the task manager Command Alt Delete. There's the mouse. I can move to Computer B by Reapplying the M w/o B connection.


Can anyone help?

:)

 

Mouse w/o borders cannot connect

I recently reimaged and since cannot connect my mouse w/o borders - it continues to time out.

I am on the same network, plugged in with ethernet, looked at firewall rules, uninstalled/reinstalled... nothing seems to work.

Thoughts?

Moved from: (Windows / Windows 10 / Desktop, Start, & personalization / PC)

 

Screen Lock - Mouse without Borders stops

I am experiencing the same thing. In my case I have four workstations, all Windows 7, connected using Mouse without Borders. Everything has worked fine for a year or more, and then this past week (following monthly security updates?) things started behaving
poorly after locking the machines.

Two of the machines are staying connected, the other two will experience a Timed Out connection. Restarting all computers will resolve the issue, and is the only resolution I have found to work so far.

Another interesting observation is that on the computers that have "Timed Out", the Mouse w/o Borders application is VERY slow to respond.

Opening the the Mouse w/o Borders will result in the Settings screen appearing but unusable for a minute or so. The Window is on top of all other applications, but the mouse (directly connected to that machine) can interact with all other applications and
windows, other than Mouse w/o Borders. Passing over the Mouse w/o Borders window will cause the cursor to disappear, and even the window itself cannot be moved - for a while.

After a minute or so, the Mouse w/o Borders Settings window become active and you may be able to perform an operation or two (on the timed-out machine), but it will then become unresponsive for a minute or so again - until the reboot.

On the computers that remain "connected" the Mouse w/o Borders settings screens function normally, without any lag in response during these events.

 

Mouse w/o borders cannot connect

We appreciate your response. We were able to verify that reason why you are experiencing issues with using your Mouse without Borders is due to incompatibility with the version of Windows you are using. This
link provides further information about Mouse without Borders, it also includes the list of the supported Operating Systems.

In this case, we encourage you to submit your concern using the Feedback Hub. You can either vote on an existing submission or submit a new issue. When you submit a feedback item we gather additional details and information about your issue that will help
determine what’s causing it and address it. Feedback items regularly receive Microsoft responses on the submissions in the Feedback app so you can see what we are doing about your feedback. Please revisit frequently to see the status of your feedback items.

For more information on Feedback Hub, see our support article and .

In order to submit new feedback, please follow these steps:

• On a Windows 10 device, search for “Feedback Hub” using Cortana search, and then launch the app.
  
• Navigate to Feedback in the left menu, then press + Add new feedback.
• Select the Problem, and share any details you think are relevant, and choose an appropriate category and subcategory
  
• Important: If possible, reproduce the problem(s) after clicking Begin monitoring (or Start capture) near the end of the form; Stop monitoring when you’re don.
  
• Once you’ve completed the form and monitoring, click Submit.
• Click Continue using Feedback Hub.
• Click My feedback at the top, then find the item you submitted (it may take a while to appear).
• Open the item you submitted, then click Share.
• Click Copy link, then paste the link here in your response (it will look like
  Redirection Tools<unique link>)

Note: Mouse without Borders is a product from Microsoft Garage. Read further details about Microsoft Garage
here.

If you have other concerns, don't hesitate to reach out to us.