Windows 10: Mouse won't work in Safe Mode

Is there any downside to performing a Repair Install?

I've been stumped by an issue: my mouse will not work in Safe Mode. It works in BIOS (a UEFI bios); it works in WinPE rescue media; it works in Macrium Rescue media; it works in Windows 10.

I've tried selecting every USB port, to no avail. (I have a USB keyboard: using its USB port, the mouse still won't work in Safe Mode. The keyboard will work in each USB port.)

The mouse works in Safe Mode in different computer.

I don't know if this is a driver issue or a registry issue. If I perform a Repair Install, would there be a chance of a fix?

Thanks,
Ken

:)

 

Mouse and keyboard won't work in safe mode

Hi,

Safe mode starts your Windows using minimal set of drivers to help troubleshoot issues on your computer. Rebooting your computer should change it back to normal boot. However, if you entered safe mode through msconfig, then you will need a keyboard to exit
safe mode. If your keyboard is not working, then we suggest using an external keyboard and mouse to enable exiting the safe mode.

Get back to us with the update so we can provide further assistance.

 

Mouse and keyboard won't work in safe mode

Thank you for posting back.

Update us with the outcome so we can provide further assistance.

 

Best post a specific thread on this e.g. under Drivers. When you do, please state the type of mouse, wired or wireless etc, and what you see in Device Manager for that mouse in Safe Mode on the two PCs.s

 

.
I'm no techie, but it looks as if you have tried all the combinations, except two (which might not be important):

1) A DIFFERENT mouse in all combinations on your normal computer.

2) Your mouse in non-safe mode on different computer.

Better safe than sorry *Smile

Thanks.

 

I'll do that...once I find the "Drivers" thread. *Wink (BTW, due to the inability to navigate with the mouse in Safe Mode, I haven't the slightest idea how to open Device Manager in Safe Mode with that mouse.)

New thread: Mouse won't work in Safe Mode - Windows 10 Forums

1) Different mouse does work. But not ALL mice. Some do, some don't (1 of 3 work).
2) "Bad" Mouse on a different computer works in all situations: normal use, safe mode and any other environment I can create.

Thanks.

 

Folks,

I was directed over here from Repair Install Windows 10 with an In-place Upgrade - Page 72 - Windows 10 Tutorials

I have a mouse (USB, Logitech G502) which seems to work very well in Windows10, WinPE, and Macrium Rescue environment (which uses WinPE as its base). The mouse navigates in my BIOS menu, as well.

Safe Mode renders my mouse totally inoperative. There are no lights illuminated on the mouse. (It has some bling lighting on it. One of those RGB models.)

I'm running a Gigabyte Z170X-UD5 mobo with an i7-6700k at stock settings.

The mouse works fine in Safe Mode in a DIFFERENT computer.

In Safe Mode, I have tried swapping USB ports with my keyboard. The keyboard works in every USB port: the mouse works in none.

I welcome any ideas which can help resolve this.

Thanks,
Ken

 

I'm too lazy to try, but does the touch-pad not work in Safe mode?

How about this? It's 2 years old:

How to Move Your Mouse Cursor without a Mouse

 

Windows key + R
control /name Microsoft.DeviceManager
(return)
displays Device Manager.

 

Keyboard-only method:
WinKey (or Ctrl+Esc) to bring up Start menu
start typing: DEVICE MANAGER
When it appears as 'Best match', hit Enter.

 

In Device Manager, with the highlight on "Mice and other pointing devices", how does one expand the entry?

Hitting Enter simply launches a non-helpful dialog.

Thanks.

 

Shift+F10 simulates "Right Click", then Enter is same as "Left Click"

 

Buy a basic MS mouse. Safe Mode is when only basic drivers and files are used that will be different on each PC.
Thus basic hardware and drivers is more likely to work.

 

To navigate a nested menu like this, use the Arrow keys. Up/Down selects items in the list, Right Arrow expand the current selection. Left Arrow backs out and collapses the list.

Works in File Explorer's navigation pane and Regedit too, and any other such menu list.

Tab can be used to cycle focus between the various parts of the app, such as the tabs, or another pane. Shift+Tab does the same, but in the reverse order.

Alt underscores a letter in each of the menu bar items Alt+(the appropriate letter) opens that menu item.

 

OK. I found it *Smile

With the highlight on "Mice and other pointing devices", right arrow expands the list, left arrow compresses the list.