Windows 10: Mouse won't work in Safe Mode

LOL...glad someone got it. *Wink

Okay, the G5, although in hand, was left alone. Instead, I grabbed a pair of other mice.
I tried a Logitech MX G403. It worked in Safe Mode.

Next steps:

Turn off computer. Unplug the G403, plug in the G502 into the same port. Restart in Win10. Select advanced options/safe mode. Reboot. The G502 was still unrecognized. (BTW, this is not the SAME G502 as in my earlier report. It is a new piece of hardware since then. Replaced under Logitech warranty a few months ago.)

Next steps:

Similar to above but tried my old Logitech MX518. It works in Win10 Normal Mode, but, like the G502, is totally dead in Safe Mode.

Interesting observation: laying the MX518 so it was belly-up, the laser flashed each time I plugged it into any of the USB ports. So, there is power... (Again, for clarity, I initially used the USB port which works with the G403 in Safe Mode. Yes, the laser in the MX518 briefly flashed when plugged into that port but then stayed out and the mouse was unresponsive with no cursor on the screen.)

G403 works in Safe Mode. In fact, it was hot-swappable. Pull out, plug in, pull out, etc. It always worked when plugged in.

The G403 is the only mouse (at hand) which is a Working Safe Mode Mouse.

At least, I know that it is a mouse issue, not a Windows issue???

 

I thought it was clear what you meant *Smile

Well, a 'mouse with that particular type of m/board' issue at least, didn't the all work in another PC in the previous test?

But yes, I agree. You seem to have ruled out Windows as being the culprit.

 

Thanks for the help.

I'm pretty sure my Windows 10 install is not the culprit. Neither is the specific hardware (since I've replaced the mouse with an identical replacement). So, I'm off to start my journey of discovery into the whys and wherefores of mouse interaction with USB and Safe Mode...and why a Logitech G502 (and MX518) won't work in Safe Mode.

 

[W10] No keyboard or mouse in safe mode only. : techsupport
MSConfig forced Safe Mode but Keyboard t working - [Solved] - Windows 10
https://forums.evga.com/Mouse-and-ke...-m2504759.aspx

- seems not so uncommon...have you tried the manufacturer's site?

 

Thanks for finding the similar issues.

This is odd... I tried a couple of attempts at deleting the mouse from device manager then rebooting, but that didn't fix the lack of Safe Mode mouse.