Windows 10: Mouse works incorrectly

Discus and support Mouse works incorrectly in Windows 10 Drivers and Hardware to solve the problem; I use MS Ergo Sculpt Mouse that started working incorrectly. It sometimes moves sporadically in various directions when I move it quickly in arching... Discussion in 'Windows 10 Drivers and Hardware' started by SamuelKeo, Nov 12, 2018.

  1. SAMUELKEO
    SamuelKeo Win User

    Mouse works incorrectly


    I use MS Ergo Sculpt Mouse that started working incorrectly. It sometimes moves sporadically in various directions when I move it quickly in arching motion. It occasionally seems to move in the opposite direction. This problem occurs regardless of the mouse pad or the surface that I use. Who can help me with this issue?

    :)
     
    SamuelKeo, Nov 12, 2018
    #1
  2. SAMSONBIATCH
    samsonbiatch Win User

    mouse is not working right


    unfortunately there isn't a lot to a usb mouse. what i would suggest is checking the power management settings on it.

    Right-click the start menu and choose device manager
    Expand Universal Serial Bus Controllers at the very bottom
    Double-click on each HUB you have listed, click Power Management Tab at the top, and UNCHECK "Allow this computer to turn off this device to save power"
    You may have HUBs called Generic and Root Hub. Perform the step above on All of them.

    If you continue to have the issue, i would imagine your mouse is malfunctioning. Perhaps try another mouse just to be sure. This will help you determine if it is in fact the mouse of computer causing the issue.

    Good Luck!!
     
    samsonbiatch, Nov 12, 2018
    #2
  3. MARILOU SER
    Marilou Ser Win User
    no mouse or keyboard works. can't sign in. help

    Hi Dawn,

    Outdated or incorrectly configured mouse/keyboard driver can be one of the possible reasons why it is not working. To resolve your issue, we suggest that you follow the troubleshooting steps provided on this

    support link     about Mouse, touchpad, and keyboard problems in Windows.

    Let us know how that turned out for you.
     
    Marilou Ser, Nov 12, 2018
    #3
  4. VANESSA YAR
    Vanessa Yar Win User

    Mouse works incorrectly

    Mouse not working

    Hi MaalisuoKofi,

    It appears that your mouse is no longer detected on your computer. The possible reasons why its no longer working could be hardware or driver issues. For us to isolate and address this issue, we would like to ask the following information:

    • Are you using a laptop or a desktop computer?
    • If a desktop, are you using a USB or wireless mouse?

    Since the issue appeared after an OS installation, we suggest that you run the hardware troubleshooter. Follow these steps:

    • In the Cortana search, search for Troubleshooting.
    • Click Troubleshooting in the search results.
    • In the left pane, click View all.
    • Locate and click Hardware and Devices.
    • Click Next and follow the on-screen instructions.

    You may also refer to Mouse, touchpad, and keyboard problems in Windows for more information.

    Looking forward to your reply.

    Regards.
     
    Vanessa Yar, Nov 12, 2018
    #4
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Mouse works incorrectly

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