Windows 10: mouse

I am having problems with my USB wired mouse on Edge, old and new Edge, chrome. The only browser I can use with no issue is Firefox.

Yes I realize I could use that one only, but I do not like all the features with Firefox.


The problem is when I try to scroll, a symbol shows as a circle with a black dot in the middle, and a up and down arrow. If I want it to stop scrolling I have to right click and it will stop, but when I click on the page again it stops scrolling again.


I have tried numerous suggestions, but so far nothing has helped. I uninstalled my OS, tried different USB ports, uninstalled the mouse, checked for hardware changes, changed mouse wheel setting from 3 to 1. One suggestion said to set my wheel to zero, but it does not have a zero, the lowest is 1. Tried a different keyboard.

I know this sounds stupid, but a taped over the wheel ,and the problem went away, but now I have to use the bars on the right side of a web page.


Why does it work on Firefox, and not others?

:)

 

Mouse lag

Hi Zbigniew,

I appreciate the troubleshooting steps you have tried to resolve the issue. I suggest you to install all pending Windows updates and check. Follow the steps below and check if that helps.

• Type Mouse and Touchpad Setting in Search and hit
  Enter.
• Change settings as per your requirement; click on Advance mouse options.
• Change settings under Buttons, Points, Pointer options, Wheel.

Do let us know the performance to mouse. Thank you.

 

Wireless mouse "driver is unavailable" issues

Hi,

The error Driver is unavailable means that there is no available driver installed for your mouse that’s why it is not working. We suggest that you check the mouse driver from the device manager. Follow the steps below:

• Open Device Manager.
• Look for Mice and other pointing devices and click it to expand.
• Check if there is a driver for the wireless mouse.

If there is none, we suggest that you visit the manufacturer’s website of the mouse and download then install the latest mouse driver compatible to Windows 10.

Get back to us if you need further assistance.

 

mouse is not working right


unfortunately there isn't a lot to a usb mouse. what i would suggest is checking the power management settings on it.

Right-click the start menu and choose device manager
Expand Universal Serial Bus Controllers at the very bottom
Double-click on each HUB you have listed, click Power Management Tab at the top, and UNCHECK "Allow this computer to turn off this device to save power"
You may have HUBs called Generic and Root Hub. Perform the step above on All of them.

If you continue to have the issue, i would imagine your mouse is malfunctioning. Perhaps try another mouse just to be sure. This will help you determine if it is in fact the mouse of computer causing the issue.

Good Luck!!