Windows 10: move child/family member from my husbands Account to mine - however there are $$ in that...

Discus and support move child/family member from my husbands Account to mine - however there are $$ in that... in User Accounts and Family Safety to solve the problem; My daughter's account has $$ in it, but we want to remove her from my husbands microsoft account and add her to mine, will she loose the $$ associated... Discussion in 'User Accounts and Family Safety' started by SaraBNew, May 13, 2020.

  1. SaraBNew Win User

    move child/family member from my husbands Account to mine - however there are $$ in that...


    My daughter's account has $$ in it, but we want to remove her from my husbands microsoft account and add her to mine, will she loose the $$ associated with her account?

    :)
     
    SaraBNew, May 13, 2020
    #1
  2. JoniJones Win User

    Adding a child family member

    Thanks for your reply. Here are my responses to your questions.


    • Adult accounts - set to administrator? How many?
      Yes set to admin. Two are, however both aren't connected to my son's account, only mine shows connection to his.

    • Child accounts - set to child and connected to a Microsoft Account? How many?
      Yes, one child account is connected.

    • Does
      account.microsoft.com/family
      show your family correctly?
      When I log in with my email, it shows my son as a child on my account.
    I don't know what this statement means.
    Section for the kids - should show a line item for each MSA (where settings will be applied to all Windows 10 and Windows Phone devices), and a separate line for each other non-Windows 10 device connected to the Family service.
     
    JoniJones, May 13, 2020
    #2
  3. Family member accepted invite to family, but does not show in parent account

    Hi,

    Thank you for posting your query in Microsoft Community. I understand your concern and will guide you in the right direction.

    Have you verified the date of birth you setup for these child accounts?

    If you have not setup their date of birth properly on
    https://account.live.com/
    , we suggest you login your children's account and apply the complete details and update the account. After updating the profile information, remove and re-add the child account on the Family Safety
    website.

    Please follow these steps on how to remove a child and re-add it as a member of your Family Safety program.

    To remove a member, follow these steps:
    1. Log in to
    https://fss.live.com
    .

    2. Click Remove a family member.

    3. Select the member you want to remove by selecting the checkbox on the right of each member.

    4. Click Remove, confirm it by clicking Remove again.



    To add the member again, follow these:

    1. Click Add a new child.

    2. You will be asked to sign in the member you want to add. Click Sign in at the right side of the option "Does this child has a Windows Live ID?"

    3. Sign in using the child account. After entering the child account, it should appear as the member.

    Reference:
    Keep your kids safer on the PC

    http://windows.microsoft.com/en-in/windows-10/add-child-account

    Hope this helps. Get back to us if the issue persist. We are happy to help.
     
    Swathi Ravichandran, May 13, 2020
    #3
  4. Noor_Azam Win User

    move child/family member from my husbands Account to mine - however there are $$ in that...

    Something went wrong message when my child clicks join family link in the email.

    Hello,

    Thank you for writing to Microsoft Community Forums.

    • Is the Child account a Microsoft account?

    The issue might be due to the age verification, hence I suggest you to verify the child’s age by logging in with child’s account on
    account.microsoft.com/family and verify the age.

    I also suggest you to refer the article
    Add members to your family group to get more information on adding members to your family account.

    Regards,

    Noor Azam S

    Microsoft Community – Moderator
     
    Noor_Azam, May 13, 2020
    #4
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