Windows 10: movie & tv app file system error (-214729196)

Discus and support movie & tv app file system error (-214729196) in Windows 10 Software and Apps to solve the problem; Every time I try to view a video file (WMV, AVI, MP$) using the Windows 10 Movie & TV app, the app closes and gives the following error message:... Discussion in 'Windows 10 Software and Apps' started by Raysim52, Feb 11, 2019.

  1. Raysim52 Win User

    movie & tv app file system error (-214729196)


    Every time I try to view a video file (WMV, AVI, MP$) using the Windows 10 Movie & TV app, the app closes and gives the following error message:


    movie & tv app file system error (-214729196) 597bdc60-b3c0-4b4c-89bf-87e1fb68639a?upload=true.jpg


    The App plays movie (MOV) files without error. Also there are ono errors opening the video files with Windows Media Player.

    I am running the latest version and the latest Windows updates;

    Windows 10 Pro

    Version 1803

    OS build17134,556


    So far tried the following:

    tried Resetting the App

    tried Terminating the App

    Uninstall is grey out in settings

    Ran troubleshoot - Windows Store App

    Ran CHKDSK C: /f (as administrator)


    None of the above solved the error.

    Any ideas?


    Thanks


    Ray

    :)
     
    Raysim52, Feb 11, 2019
    #1
  2. Yaqub K Win User

    Movies & TV app not working properly.

    Hi,

    I suggest you to un-install and re-install Movies & TV App and check. Follow the steps:

    • Press Windows Key.
    • Type Windows Powershell.
    • Right click on it and select Run as administrator.
    • Type in the following command to un-install Movies & TV App.
    get-appxpackage *Microsoft.ZuneVideo* | remove-appxpackage

    Note: The Movies & TV App can be reinstalled using the Store App or by following the link mentioned below. You will need to exit the Store app if it is already open before reinstalling the app.

    https://www.microsoft.com/en-us/store/apps/movies-tv/9wzdncrfj3p2

    Hope it helps.
     
    Yaqub K, Feb 11, 2019
    #2
  3. Yaqub K Win User
    Windows 10 Movies & TV App: No Sound

    Hi,

    I suggest you to un-install and re-install Movies & TV App and check. Follow the steps:

    • Press Windows Key.
    • Type Windows Powershell.
    • Right click on it and select Run as administrator.
    • Type in the following command to un-install Movies & TV App.
    get-appxpackage *Microsoft.ZuneVideo* | remove-appxpackage

    Note: The Movies & TV App can be reinstalled using the Store App or by following the link mentioned below. You will need to exit the Store app if it is already open before reinstalling the app.

    https://www.microsoft.com/en-us/store/apps/movies-tv/9wzdncrfj3p2

    Hope it helps.
     
    Yaqub K, Feb 11, 2019
    #3
  4. joldk Win User

    movie & tv app file system error (-214729196)

    Movies & TV app crashes.

    It happens when I try to open Movies & TV app and also when I doubleclick on a movie file. When I doubleclick on a movie file it shows an error message "The app didn't start".

    I have tried to uninstall and reinstall the app (as I did with the Photos app which then worked), but this does not work with the Movies & TV app
     
    joldk, Feb 11, 2019
    #4
Thema:

movie & tv app file system error (-214729196)

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