Windows 10: Movies and TV app

My configuration:

a windows10 pc running movies and tv app

The app was able to cast to my smart TV up until today

Smart TV is a Sharp 55" with Roku


I start a movie

the movie starts in the Movies and TV app window on my PC

I select to cast the movie to my TV (above)

The app shows my TV and says it is trying to connect

The little blue dots start to move from left to right

(this does not stop and nothing appears on my TV)

alternately and formerly

(the window on my pc displays "unknown error occurred")


Previously when I tried to cast my TV would display a message saying it was being cast to and asked for permission to accept.

When I accepted I was able to watch the movie on my TV.

This is not happening now.


I've reset the application and run several of the troubleshooting suggestions on the web.


help?

:)

 

Movies & TV app not working properly.

Hi,

I suggest you to un-install and re-install Movies & TV App and check. Follow the steps:

• Press Windows Key.
• Type Windows Powershell.
• Right click on it and select Run as administrator.
• Type in the following command to un-install Movies & TV App.

get-appxpackage *Microsoft.ZuneVideo* | remove-appxpackage

Note: The Movies & TV App can be reinstalled using the Store App or by following the link mentioned below. You will need to exit the Store app if it is already open before reinstalling the app.

Get Movies & TV - Microsoft Store

Hope it helps.

 

Windows 10 Movies & TV App: No Sound

Hi,

I suggest you to un-install and re-install Movies & TV App and check. Follow the steps:

• Press Windows Key.
• Type Windows Powershell.
• Right click on it and select Run as administrator.
• Type in the following command to un-install Movies & TV App.

get-appxpackage *Microsoft.ZuneVideo* | remove-appxpackage

Note: The Movies & TV App can be reinstalled using the Store App or by following the link mentioned below. You will need to exit the Store app if it is already open before reinstalling the app.

Get Movies & TV - Microsoft Store

Hope it helps.

 

Movies & TV app stream to XBox One

Hello,

Thank you for posting your concern here in Microsoft Community and welcome to the Windows 10 Family. I would be happy to assist you.

From the description provided, I understand that the cast button functionality is not working in Movies and TV App.

As an initial recommendation, I would suggest you to run the App Troubleshooter for Windows 10 and check if it helps.

Link:
http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

However, if the above recommendation does not help, I would suggest you to consider reinstalling the
Movies & TV App again.

Steps to uninstall Movies & TV
App

• 
  Press Windows key and type Powershell
  in search, right click on it and Open as administrator .
  
• 
  Type the following command in Powershell and hit enter:
  

get-appxpackage *Microsoft.ZuneVideo* | remove-appxpackage

Install Movies & TV
App from Microsoft Store

Link: Get Movies & TV - Microsoft Store

Kindly keep us posted on the status of the issue. if it still persists, feel free to write to us and we would be glad to help you further.

Thank You.