Windows 10: MP4 files not showing movie icon in Explorer

Some of my MP4 files are not showing the correct movie-type of icon in Windows Explorer. This is when viewing the folder using icons of any size. If I switch to Details view then it shows correctly as a movie file. NB I think this seems to only happen with VERTICAL MP4 films, NOT horizontal ones.


This is annoying as when I'm looking at a folder of photos and films I would like to see which is which.


I have asked for help with this question before (https://answers.microsoft.com/en-us...icon-for/9d20ce5f-6189-4ee3-8126-3ef1a4be1db9) but didn't solve the problem.

Also someone else asked a similar question in 2015: https://answers.microsoft.com/en-us...-in-file/5b5aa234-27db-4b06-8d97-ae0831313be8

Can people please tell me if they also have this issue/problem with vertical movie files?

I think this is probably a Microsoft bug - but if anyone can tell me how to fix this I'd be grateful. Thanks.



Thanks,

Bel


Here's a screen shot of the problem:




When I posted before I was asked to check my folder settings, these are correct:




I was also asked to check the advanced settings, these are correct, see below.

1. 
   Press Windows + R key on your keyboard together.
   
   
2. 
   Type in control system and hit enter.
   
   
3. 
   Click on Advance system settings from the left pane.
   
   
4. 
   Click on Advance tab.
   
   
5. 
   Under Visual effect search for Show thumbnails instead of icons and check the box.
   

These are the advanced settings I'm using:




I was also asked to create a new profile/account. I have tested this using another account and still have the same problem.

:)

 

Some MP4 Files Are Not Displaying Icons in File Explorer

I've ripped several DVDs to MP4s. In Windows (7 or 10 - 64bit) file explorer, some of the icons for the MP4 files display as the movie poster and some of the icons appear as a snapshot of the 1st still
(e.g. opening credits vs. movie poster). Is there a way to get all the MP4 icons to display as movie posters? Note: All movies play as expected.

Thanks for your help.

• Are you referring to a particular file or the folder?
  
  Files: some .mp4 files are not displaying an icon like the others...see details in the attached example.
  
  Folder: Video Folder
• Have you converted these files using third party converter?
  
  Yes, I converted these files to .mp4 using Handbrake. Note: I used Handbrake on all the files I converted. Some of the icons display correctly as movie posters and some do not. I cannot find the root cause.
  
  
• Is the issue specific to a particular file format or you cannot see the thumbnails of all formats?
  
  As I mentioned in my original post, I can see the movie poster icon for some of the .mp4 files, but not all of them. Not clear why the display is inconsistent.

 

Explorer Thumbnails not displaying movie icon for MP4 files

I'm using Windows 10 and have noticed for a while that a lot of my MP4 files do not display show that a file is an MP4 file in Explorer.

I view the files using Thumbnails, not icons, and usually view as Large Icons or Extra Large icons.

Some MP4 files clearly show that they're a film as they display the movie style thumbnail, but others just display a plain thumbnail so don't look any different from JPG files.

I've now realised that films that I've taken horizontally with my phone show as movie style thumbnails, but films taken vertically with my phone show as ordinary thumbnails. Here's a screenshot of what I mean.

Can anyone help please?

Thanks.

 

Some MP4 Files Are Not Displaying Icons in File Explorer


I've ripped several DVDs to MP4s. In Windows 10 - 64-bit file explorer, some of the icons for the MP4 files display as the movie poster and some of the icons appear as a snapshot of the 1st still (e.g. opening credits vs. movie poster). Is there a way to get all the MP4 icons to display as movie posters? Note: All movies play as expected.
Thanks for your help.