Windows 10: MPOWH20 Bluetooth Wireless Headset not working after latest update Windows 10 version 1903

Hello, We have 2 identical laptops with only difference being that 1 hasn't updated to the 1903 version and the other has. That being said the laptop with version 1903 the Bluetooth headset has stopped working. We have uninstalled, re-installed, updated Bluetooth driver, and still nothing. The other laptop the headset works fine. We originally thought that it was the headset and the manufacture sent us a new headset, it worked for 1 day and then stopped. Again like I said it works with the 1 laptop and not the other. Now the kicker is that if we use the wire and connect to the laptop the sound will go through so I know it isn't the actual headset. I tried to do what was said about going to previous version of Windows but the system says it has been more than 10 days. The system pairs with computer and in the settings you see that it is paired but no sound unless you are hardwired. What is the point to have Bluetooth wireless headset if you have to be connected. Is there any update coming out soon to fix this issue as I can see that multiple people are having the same issue?

:)

 

Ghostek SoDrop Headset not working

Hi,

Please answer these questions to assist you better.

• Do you get any error message?
• Have you installed all pending updates?

I suggest you to refer the link below and perform the troubleshooting steps suggested and check.

Fix connections to Bluetooth audio devices and wireless displays.

http://windows.microsoft.com/en-us/...audio-devices-and-wireless-displays#v1h=tab01

Do let us know if your Bluetooth headset is working as it should. Thank you.

 

Bluetooth in windows 10

USB-BT211 Mini Bluetooth Dongle | Networking | ASUS Global

• Support A2DP for Wireless Stereo Music Playback

Edit: This is a dongle with old BT version I see now, but I'm sure you can find a Asus BT4.0 version.

Edit2:

@aasim1111 I have this one, it doesn't show that it supports A2DP in the specs but I think it'll work, otherwise send a mail to Asus and ask.
USB-BT400 | Networking | ASUS Global

 

Windows 10 version 1903 wireless not working

I recently updated my computer via windows update, my touch screen stopped working, in an attempt to fix it I installed Windows 10 version 1903. After this installation my wireless driver stopped working and wouldn't connect to my WiFi. The touch screen
worked again though lol.

I try to roll back the driver, nothing to roll back. I try downloading the latest driver, doesn't work. Ultimately, I gave up and rolled back windows to version 1803 and currently my WiFi works again, touch screen doesn't work. My wireless adapter is Wireless
AC-9560, current driver is version 20.70..0.5.

If anyone has a method for which to upgrade to windows 10 version 1903 so I can regain touch screen capabilities whilst simultaneously preserving WiFi, that would be incredible. To my knowledge no prior documentation of this specific malfunction exists,
though I do note that I have seen numerous threads outlining other people with Wireless AC-9560 adapters who suffer similar problems. Though the solutions suggested on those threads do not seem to fix my specific problem.

TL;DR - Wireless AC-9560 on new Acer Swift 5 unable to connect to internet after updating to Windows 10 version 1903, no prior documentation of this specific problem on this specific laptop model, looking for solutions.