Windows 10: MS defender

I received an email from billing department(s) <*** Email address is removed for privacy ***> saying:



Dear Customer

We have received your order and will be processing it shortly. The details of the order are below:

Order Number: MON2354780



Product/Service: MS DEFENDER

Order Date: Nov-05-2019

First Payment Amount: $1549.99 USD

Recurring Amount: $1549.99 USD

Billing Cycle: Yearly



You will receive an email from us shortly once your product will be functional. Please quote your order reference number if you wish to contact us about this order.



Product Specification

MS Defender Firewall | Firebox T10 3 Ports 10mb Lan 100mb Lan Gig Wgt32542us



If you have any other questions, please contact our Billing department at 1801-790-4777. Thank you for your order!


=====================


I haven't ordered anything from them. Actually, that company does not exist.


Where should I report this?


Please help! thanks.

:)

 

MS Defender Won't Load After Upgrade to Windows 10 Ver 1511

Attempted every step in document provided by Microsoft

Problems starting Windows Defender in Windows 8/8.1/10

Nothing worked, HOWEVER, the last step is to Delete Conflicting Registry Entries. My registry contains one of the entries listed (MsMpEng.exe) however, REGEDIT could not delete this entry as I was directed.

Problem still exists; as soon as I start MS Defender, it stops.

Any further suggestions?

 

Windows Defender problem

Hi Ernst,

To troubleshoot this issue, we suggest that you check the Windows Defender service if it's running. If you are using a third party spyware/malware program, it may disable the Windows Defender service. To do this, please follow the steps below:

• Press Windows + R key.
• Type services.msc.
• Right-click Windows Defender service and click
  Start.

Let us know the result.

 

Installing Apps on Windows 10 Has Windows Defender Finding Malware

Hi Tommy,

Welcome to the Microsoft Community.

• 
  Is this issue specific to third party apps?
  

I would suggest you to open Windows defender and add exclusions and check if it helps. Follow the steps to add exclusions in windows Defender.

• 
  Type Windows defender settings in the search bar and press enter
  
• 
  Under Exclusions click on Add Exclusion
  

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.