Windows 10: ms family account screen time limits not working

Hi


Despite trying all the suggestions I can find online to fix it screen time limits have not been working for months. The limit is set correctly but Windows appears to ignore it. Family activity reporting shows that the activity duration is greater than the limit set.


Thanks

Mik

:)

 

time limits in family not working

Hi Barbara,

We would like to know more details about your concern about the Family Safety time limit that is not working so we can better assist you. Kindly answer the following:

• Does it happen only with particular child account?
• What troubleshooting steps have you done so far?

In the meantime, we would suggest that you refer to this
support link on how to set up screen time limits for your child.

We look forward to your response.

 

Microsoft Family Screen time is BROKEN

Hello,



Thank you for writing to Microsoft Community Forums.



1. Were you able to perform this task previously?

2. Are you aware of any changes made on your PC, prior to this issue?





As I understand your concern related to Microsoft Family screen time limits, let us try few troubleshooting methods to fix this issue and check if that helps:

Method 1: Fix screen time limits not working. Refer the following article on
Fix screen time limits not working
for steps to troubleshoot issue with screen limits.

Method 2: If the issue persists, I suggest you to remove and re-add the child account back to the family account. Refer the article on
Remove members from your family group
for steps to remove the child account from the family account. You can refer the following article on

Add members to your family group for steps to add the child account back to your family account.



Hope it helps,

Sandeep Kumar M

Microsoft Community – Moderator

 

Time limits is not working, Microsoft Screen Time limits.

Hi,



Thank you for writing to Microsoft Community Forums.



We can imagine how upsetting it could be when you face difficulties gaming experience. However, we would suggest you refer

Fix screen time limits not working and try performing the troubleshooting steps in the article and check if it resolves the issue.



You can also try verifying the account by going to Settings >
Accounts and click on Verify account.



You may also want to refer
Learn more about family features and settings for more details.





Regards,