Windows 10: MS Family Blocking Firefox on One Computer But Not Another

I have my family set up on MS Family, and I am the admin/parent. We have 2 computers running Windows 10. Mine and my children's accounts are set up on both devices. That being said, they can open Firefox on one of the computers with no issues, the other computer pops up that they need permission. When I look at there permissions, Firefox is listed as allowed. Why is it blocking on one, but not the other?

:)

 

ms family is blocking firefox

Despite trying to remove all restrictions on my child's account, MS family protection continues to block Firefox.

When the child opens firefox, it says 'ask your parent for permission'.

I get the permission request on my end in MS Family, I approve it and grant the permission, yet it still blocks firefox.

I've deleted his account and re-created it. Firefox opens on his laptop if i log in under my credentials.

 

MS family blocking firefox

Hi!

I've added my daugthers e-mail to built-in mail program and now firefox is blocked. A request window pops up every time when I launch ff, to get an approval for start from parents. I recieve the confirmation
email to my parent acc, and click on confirm and NOTHING happens!!! Same request Window pops up.

I tried to modify my daugthers profile age: NOT possible.

I tried to disconnect her account from family: NOT possible.

Please give me back my firefox ASAP!

BR,

János

 

ms family is blocking firefox

HI Bobby. I'm Greg, an installation specialist, 9 year Windows MVP and Independent Advisor, here to help you.

There are increasing reports of this. See the marked Answers here:

https://answers.microsoft.com/en-us/insider/for...

https://answers.microsoft.com/en-us/windows/for...

See also these Troubleshooting Steps from a MS Family rep who may interact in the Comments section:

https://answers.microsoft.com/en-us/windows/for...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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