Windows 10: MS Games Sudoku Paid for now getting ads

Discus and support MS Games Sudoku Paid for now getting ads in Microsoft Windows 10 Store to solve the problem; I purchased the Sudoku app from the MS store. Now I'm getting ads every time I want to play the game I get ads.... Discussion in 'Microsoft Windows 10 Store' started by 1Greg, Oct 28, 2020.

  1. 1Greg Win User

    MS Games Sudoku Paid for now getting ads


    I purchased the Sudoku app from the MS store.


    Now I'm getting ads every time I want to play the game I get ads.

    :)
     
    1Greg, Oct 28, 2020
    #1

  2. adult game pop up ads appearing in microsoft games, especially sudoku and jigsaw

    Hi,

    In-game inquiries like turning off game advertisements are handled
    by our Xbox Support Team. We've made a research on how to stop Windows 10 displaying targeted ads.
    You may refer to the steps below:

    • Open Settings.
    • Click on Privacy.
    • Click on General.
    • Under Chang privacy options, toggle switch to turn off Let apps use my advertising ID for experiences across apps.

    If the same instance occurs, we recommend posting your concern to the Microsoft
    Jigsaw and Sudoku in-game community. Here are the links:

    If you need further assistance, feel fee to post.
     
    Wilfred Mac, Oct 28, 2020
    #2
  3. Sudoku Ad freezing games AGAIN!!!

    Every so often, Sudoku freezes on me with nothing responding (but its clock continuing to count) either with a blank pane where an ad would normally be or (occasionally) with a specific ad in that location. It is fairly obvious that it is failing to deal
    properly with an ad that is 'malformed' in some way, but in a properly designed program, this should freeze only the ad pane, and there should be an overriding timeout even on that. At the moment this problem is so severe (with a blank pane) that it is impossible
    to complete even an easy game. Given that such proper design is apparently beyond the wit of your programmers, could someone not test the ads for 'sanity' before placing them in the rotation.

    I would happily pay a small amount for a version of Sudoku without Ads, to entirely avoid this immensely irritating problem, but there is no paid version of this game.
     
    Peter R Fletcher, Oct 28, 2020
    #3
  4. Nikhar_K Win User

    MS Games Sudoku Paid for now getting ads

    Sudoku Ad freezing games AGAIN!!!

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I appreciate your effort to work on this. I understand that you get advertisement while playing Microsoft Sudoku, I suggest you to have a look at the troubleshooting steps in the article
    Microsoft Casual Games FAQ and see if that helps in resolving the issue.



    However, as the issue is related to Microsoft Casual Games, we have a dedicated support team to look into this issue for you. Hence, I would suggest you post your query in the Microsoft Casual Games community. Please refer the section
    Where can I find the Casual Games community? from the above article.

    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Oct 28, 2020
    #4
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MS Games Sudoku Paid for now getting ads

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