Windows 10: MS Jigsaw full window not working

Discus and support MS Jigsaw full window not working in Windows 10 Gaming to solve the problem; Selecting the Full Window on Title Bar creates a black screen with only the mouse visible, The mouse arrow is in flux. Version 1.9.1911.0 using Windows... Discussion in 'Windows 10 Gaming' started by JoelWein, Jun 21, 2020.

  1. JoelWein Win User

    MS Jigsaw full window not working


    Selecting the Full Window on Title Bar creates a black screen with only the mouse visible, The mouse arrow is in flux. Version 1.9.1911.0 using Windows 10, 1909. I have reloaded the program twice...any other thoughts?

    :)
     
    JoelWein, Jun 21, 2020
    #1
  2. Schlag 96 Win User

    Microsoft Jigsaw Will Not Load

    I was getting Error Code: 0x803F8001 both before and after "uninstalling" Microsoft Jigsaw. It worked perfectly for years, but stopped working within the last week. It would start to load, and eventually bomb out. I have tried the following suggestions:

    • Uninstall Jigsaw. Now I cannot reinstall Jigsaw. Get Error Code: 0x803F8001

    • All steps above from Jomari Arc . Step #4 took longer than expected, but it did eventually do what you
      said. These steps did not allow me to reinstall Microsoft Jigsaw.

    • Microsoft Windows Store App. Troubleshooter - It ran and said it fixed a "possibly corrupted cache" . This did not allow me to reinstall Microsoft Jigsaw.

    In a similar community, titled "Microsoft Jigsaw Error code Ox803F8001", I tried all of the steps from Loraine Mon, from this link: https://answers.microsoft.com/en-us...803f8001/218cfe1c-12c7-4b33-9b13-658968b53dc6

    Again, this did not allow me to reinstall Microsoft Jigsaw. Messages are "downloading", then "acquiring license", and then it errors out with Error Code: 0x803F8001

    Day after day, same problem. Xbox and Store and Solitaire all work fine. Microsoft Jigsaw is the problem. When it was installed, it bombed out trying to open. After "uninstalling", it will not reinstall.
     
    Schlag 96, Jun 21, 2020
    #2
  3. Ariel Acu Win User
    MS Jigsaw

    Hi,

    A corrupted file is one of the possible reasons as to why you can't download purchased puzzles in Microsoft Jigsaw. Let's try to troubleshoot this issue by running the Windows App Troubleshooter to scan and fix the corrupted files. You may refer to this
    link to run the troubleshooter.

    If you still encounter the same issue, we suggest that you reset the Windows Store cache by performing the following steps:

    • Press Windowskey + R to open Run.
    • Type WSReset.exe and hit Enter.
    • Launch the game from the Windows Store.

    Let us know if that works for you.
     
    Ariel Acu, Jun 21, 2020
    #3
  4. MS Jigsaw full window not working

    MS Jigsaw on windows 10

    Enabling the Administrator account needs to be done from Command Prompt. See the following article for details.

    Here is a visual step:

    https://www.groovypost.com/howto/enable-disable...

    Information in the above link is sourced from a trusted Microsoft MVP blog.

    The step I would try to see if it helps is to remove Jigsaw manually.

    Download the following utility, extract it

    https://gallery.technet.microsoft.com/scriptcen...

    Launch it, scroll through the list then select Jigsaw

    Click Remove

    Restart then redownload Jigsaw then sign in.

    Get Microsoft Jigsaw - Microsoft Store

    https://www.microsoft.com/en-us/p/microsoft-jig...
     
    Andre for Directly, Jun 21, 2020
    #4
Thema:

MS Jigsaw full window not working

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