Windows 10: MS Jigsaw Not working well after 2019-07 1903 updates

Discus and support MS Jigsaw Not working well after 2019-07 1903 updates in Windows 10 Installation and Upgrade to solve the problem; Hello--I successfully installed 1903 from USB Media created from the ISO saved 7/10/2019 The version installed is 18362.175 MS Jigsaw continued to... Discussion in 'Windows 10 Installation and Upgrade' started by DickC1978, Jul 25, 2019.

  1. DickC1978 Win User

    MS Jigsaw Not working well after 2019-07 1903 updates


    Hello--I successfully installed 1903 from USB Media created from the ISO saved 7/10/2019

    The version installed is 18362.175


    MS Jigsaw continued to work well without problems. I have 39 Puzzle Packs, which I do have backups saved for each.


    On 7/23 the first 1903 Updates installed for 2019-07

    And I was still showing 18362.175.


    MS Jigsaw started taking a long time to load. I am able to open puzzle packs, but only get to make a few moves before MS Jigsaw closes. It does save the progress.


    What do I need to do in order to fix MS Jigsaw so it does not close after a few moves?

    :)
     
    DickC1978, Jul 25, 2019
    #1
  2. Schlag 96 Win User

    Microsoft Jigsaw Will Not Load

    I was getting Error Code: 0x803F8001 both before and after "uninstalling" Microsoft Jigsaw. It worked perfectly for years, but stopped working within the last week. It would start to load, and eventually bomb out. I have tried the following suggestions:

    • Uninstall Jigsaw. Now I cannot reinstall Jigsaw. Get Error Code: 0x803F8001

    • All steps above from Jomari Arc . Step #4 took longer than expected, but it did eventually do what you
      said. These steps did not allow me to reinstall Microsoft Jigsaw.

    • Microsoft Windows Store App. Troubleshooter - It ran and said it fixed a "possibly corrupted cache" . This did not allow me to reinstall Microsoft Jigsaw.

    In a similar community, titled "Microsoft Jigsaw Error code Ox803F8001", I tried all of the steps from Loraine Mon, from this link: Microsoft Jigsaw Error code Ox803F8001

    Again, this did not allow me to reinstall Microsoft Jigsaw. Messages are "downloading", then "acquiring license", and then it errors out with Error Code: 0x803F8001

    Day after day, same problem. Xbox and Store and Solitaire all work fine. Microsoft Jigsaw is the problem. When it was installed, it bombed out trying to open. After "uninstalling", it will not reinstall.
     
    Schlag 96, Jul 25, 2019
    #2
  3. DaveM121 Win User
    W10 May 2019 Update 1903

    Hi Ed

    The word is, that 1903 will be released in a couple of weeks

    Heep a watch on this page, and when you see the May 2019 Feature Update listed there, you can click 'Update Now' so you will get the update without needing to wait:

    https://www.microsoft.com/en-us/software-downlo...
     
    DaveM121, Jul 25, 2019
    #3
  4. Ariel Acu Win User

    MS Jigsaw Not working well after 2019-07 1903 updates

    MS Jigsaw

    Hi,

    A corrupted file is one of the possible reasons as to why you can't download purchased puzzles in Microsoft Jigsaw. Let's try to troubleshoot this issue by running the Windows App Troubleshooter to scan and fix the corrupted files. You may refer to this
    link to run the troubleshooter.

    If you still encounter the same issue, we suggest that you reset the Windows Store cache by performing the following steps:

    • Press Windowskey + R to open Run.
    • Type WSReset.exe and hit Enter.
    • Launch the game from the Windows Store.

    Let us know if that works for you.
     
    Ariel Acu, Jul 25, 2019
    #4
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MS Jigsaw Not working well after 2019-07 1903 updates

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