Windows 10: MS Jigsaw puzzles missing

Discus and support MS Jigsaw puzzles missing in Windows 10 Software and Apps to solve the problem; Recently I had to reset MS Jigsaw because it was not opening. I uninstalled/reinstalled the app, and now none of my puzzles are there after signing in.... Discussion in 'Windows 10 Software and Apps' started by bones2005, May 27, 2020.

  1. BONES2005
    bones2005 Win User

    MS Jigsaw puzzles missing


    Recently I had to reset MS Jigsaw because it was not opening. I uninstalled/reinstalled the app, and now none of my puzzles are there after signing in.

    I only have 1 MS account linked to my computer and wonder what happened.

    :)
     
    bones2005, May 27, 2020
    #1
  2. DAVIDNATCHER
    DavidNatcher Win User

    MS Jigsaw puzzles missing

    Answers:
    1. I have only one MS Account, and I have signed into it several times on both machines. Puzzle collections are there on Win 8.1 PC, not there in Win 10 laptop.
    2. Game is Classic Jigsaw
    3. I have restarted and even re-installed the app. Puzzle collections still missing on Win 10.
     
    DavidNatcher, May 27, 2020
    #2
  3. DICKC1978
    DickC1978 Win User
    MS Jigsaw closes puzzles after a few moves

    I am up to 18362.356---MS Jigsaw has been working fine, but at times it closes puzzles after a few moves.

    Most of the previous times Terminating MS Jigsaw, MS Store and doing a Restart works to clear whatever is causing MS Jigsaw to close.

    One time it was fixed after the System Maintenance ran, which cleaned up the Trouble shooting history,

    After 356 installed, MS Jigsaw was back to closing after a few moves.

    Right now I have 52 Puzzle Packs and most have Level 2 and 3 completed.

    And I started working on Level three puzzles and did complete one Level 4 puzzle

    What is going on that makes MS Jigsaw close while working a puzzle?
     
    DickC1978, May 27, 2020
    #3
  4. SUEDARWICK
    SueDarwick Win User

    MS Jigsaw puzzles missing

    Magic Jigsaw puzzles

    I tried the steps you suggested but still cannot use the program. I have tried other puzzle programs that work but I do not like them. I really miss my Magic puzzles.
     
    SueDarwick, May 27, 2020
    #4
Thema:

MS Jigsaw puzzles missing

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