Windows 10: MS mail app icon doesn't show unread email count on Taskbar icon

Discus and support MS mail app icon doesn't show unread email count on Taskbar icon in Browsers and Email to solve the problem; I have the Universal MS mail app on my taskbar. In the past when I received mail a badge opened over the icon with the number of emails I received. I... Discussion in 'Browsers and Email' started by streetwolf, Dec 6, 2018 at 10:07 AM.

  1. MS mail app icon doesn't show unread email count on Taskbar icon


    I have the Universal MS mail app on my taskbar. In the past when I received mail a badge opened over the icon with the number of emails I received. I also get email notifications on the Action Center icon which works correctly. I have badges turned on in Settings. I used to get the mail badge not too long ago. I don't know what changed to cause it to disappear. I can still click on the mail icon on the taskbar to open the mail app to view my emails or I can click on the action center notification.

    Does anyone know how to get the badge back on my taskbar? Since Action Center does the same thing I am really not hurt by all of this but I still would like to know what's going on and to fix it.

    Thanks.

    :)
     

  2. Taskbar Mail icon continues to show unread mail count after emails are read

    The mail icon in the task bar continues to show unread mail when none present. I have my Hotmail and 2 other personal email accounts in Windows 10 mail app. Sometimes the unread count (number in a circle over the bottom right portion of the mail icon)
    does not clear. After reading unread emails (from the 3 accounts), the unread count over the icon remains. No unread emails are present in Mail. I log into each account via the respective web portal or via Outlook 2016 (for my Hotmail acct) and no unread
    mail is present. The number will remain even into starting Windows 10 the next day, not changing value even though new mail has been received, read and or deleted via other email access (mobile phone).

    UPDATE: While typing this question, I received 1 new email (to my Hotmail acct). A "slide-in" message from the action center displayed a new email received and the number on the icon immediately changed from 5 to 1. Maybe that's the way to clear - leave
    Windows 10 running until a new email is received??? (at the time, the Mail app was NOT running).

    Also, after reading the mail(s) received and shutting down Mail app, the unread count disappears momentarily then re-appears on the icon when the Mail app closes.

    This is no longer a question but more an FYI. This is about how to resolve an apparent bug in the Mail app.
     
  3. Egorro Win User
    Taskbar Mail icon continues to show unread mail count after emails are read

    I also have this bug for a long time. Sometimes reading new mail resets the icon counter, but sometimes it keep showing as unread ((in both Taskbar and Start menu, while in the program itself there aren't unread messages at all). To clear it manually you
    can click that icon 2-3 times: launched Mail app is minimized and restored and the icon counter resets.
     
  4. Egorro Win User

    MS mail app icon doesn't show unread email count on Taskbar icon

    Unread mail counter on Mail icon

    Hi all!

    I have an issue with Windows 10 Mail app for about some months: the taskbar icon and Start shortcut aren't resetting counter of unread emails after I read and even delete them - I have to click the taskbar icon 2-3 times, minimizing and restoring the Mail's
    window or relaunching the app to clear the icon's counter to "no unread", normal icon state. Complete Windows reinstallation didn't solve the problem, troubleshooting too. I couldn't find any similar questions so just want to know at least, does anybody else
    have this issue? And is there any real solution?

    Dear MVPs, please, don't suggest 'try defragmenting the disks and cleaning the dust': even clean reinstall doesn't help))

    Sorry for possibly bad english, will be thankful for any useful answers.
     
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MS mail app icon doesn't show unread email count on Taskbar icon

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