Windows 10: MS Mail App sent items is empty

Discus and support MS Mail App sent items is empty in Windows 10 Software and Apps to solve the problem; Hello, I am using the Mail app with windows 10 and I need to look at an email i sent but when i look in the sent items folder there is nothing listed... Discussion in 'Windows 10 Software and Apps' started by marylougarza831, Aug 10, 2020.

  1. MS Mail App sent items is empty


    Hello,


    I am using the Mail app with windows 10 and I need to look at an email i sent but when i look in the sent items folder there is nothing listed and i know i did not delete them. I could never see the sent items folder when opening the Mail app so I marked the sent items folder as a favorite and that brought it to view but does not list emails i have sent before or after doing this and i have email before and after. I will be eagerly wait for a response. Thank you.


    Mari Lou

    :)
     
    marylougarza831, Aug 10, 2020
    #1

  2. Issue with Mail app Sent Items

    Using the default Mail app, I checked my 'Sent Items' and all mails since the start of the month show as sent but the date / time they were sent shows as: 'Sending...' when first clicked on, then that changes to: 'Still working on it..' after 60 seconds or so.

    Older Sent Items show OK, everything up to the start of this month has the time / date the mail was sent. I've contacted some of the mail recipients and most have received the emails, one or two haven't but I can't tell from checking Mail > Sent Items.

    I've deleted and recreated the accounts in the Mail app but same issue, mail looks to have sent but shows 'Still working on it...' for the date / time is was sent
     
    ASL Support, Aug 10, 2020
    #2
  3. Windows 10 Mail - Sent Items vanish

    Hi,

    The issue you're experiencing could be due to incorrect settings. We suggest checking how sent items are viewed in the Mail app. Go to the
    Sent items folder, access the current view, and then select
    Show all messages
    .

    If sent items are still missing, we suggest removing your account from the Mail app, and then add back your account using an advanced setup. Make sure to set the email server to IMAP. Here is an
    article on how to set up your account in Mail for your reference.

    Let us know how it turns out.
     
    Patricia Yu, Aug 10, 2020
    #3
  4. MS Mail App sent items is empty

    Live Mail sent email never received

    You need to go through the usual process of testing things one step at a time, e.g.

    • Send a mail to yourself and check if it is visible in the Outbox or Sent Items box
    • Send a mail to a family member while their mail program is inactive, then check if the mail item is visible in their ISP's webmail.
     
    Frederik Long, Aug 10, 2020
    #4
Thema:

MS Mail App sent items is empty

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