Windows 10: MS Office 2010 prof

I have an older computer windows xp with MS Office 2010 and all of a sudden it's asking for my confir.ation ID when input thru the phone AND smart phone link MS is telling.me my installation ID is invalid. I purchased this program in 2010 and until today it has been working fine.How do I get a confirmation ID to make this computer function?

:)

 

Microsoft office starter 2010

Hello,

Thank you for your interest in Windows 10!

I would appreciate if you can provide us the following information to help us understand the issue better.

• Did you have Microsoft Office 2010 starter installed on your computer in the past?

Mostly OEM computers come with MS office starter pack preinstalled, if you had MS office installed on the computer in the past I would suggest you to follow the steps under the section
Uninstall Office 2010 Click-to-Run products in the article below.

Update, repair, or uninstall Office 2010 Click-to-Run products

Repair an Office application - Microsoft Support

Do let us know the results. feel free to write us back for any further assistance with Windows, we'll be glad to assist you.

 

MS Office 2010

I cannot access my MS Office 2010 files which I have a license for. My PC came with an option to purchase MS Office 365 which I did not want. I had a chat agent help me install MS 2010 on my new pc. Not impressed with MS right now.

 

Quicken & MS Office 2010

Hi William,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

I understand the inconvenience that you are experiencing. I will definitely assist you.

Try the commands and check if the MS Office is available on your computer. Try the below steps:

• 
  Press Windows + R and type winword.exe
  and hit enter.
  
• 
  If MS word open up MS Office is available on the system.
  

If not, you have to install it again from the store.

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.