Windows 10: MS Office Document Scanner + HP deskjet

Running Windows 10 v.20H2
I recently bought an HP All-in-one Deskjet 2700 Printer. For years I also used the scanner facliity in MS Office 2003-2007 (Microsoft Office Document SCanning), with different printers and in Windows 10. I know it's old (like me) but until now it was fine for me!
But I can't get it to recognise the HP Printer. The MS Office scanner facility was useful as it could scan documents directly into MS Word for editing.
If anyone can suggest a solution, I'd be grateful. HP 2700 has its own scanner but only scans docs into PDF.
Thanks.
Frank

:)

 

HP Deskjet 5740 scanner

Hi Bronco

I am a fellow community member here to help if I can.

I would recommend that you uninstall the HP deskjet completely, reboot the computer. Then follow the steps at this link to reinstall the Deskjet

https://support.hp.com/us-en/document/c01796879

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised
on the site before you decide to download and install it.

 

my printer hp deskjet f4288 -windows10 pro not working

Hello,

I realize your concern. Let me help you with this issue.

I suggest you to run Printer troubleshooter. Follow the steps.

• Type Troubleshooter in the search box and then press enter.
• In the left pane click on View all.
  
• Select the Printer option and follow the on screen instructions.
  

Also, suggest you to refer the below link, and check if it helps.

http://support.hp.com/us-en/product...-series/3390945/model/3571304/troubleshooting

Do let us know the result.

Thank you.

 

Unable use Windows built-in solution to add a driver for an HP Deskjet 6127

I am on Windows 10 (win10_1803.17134.706) and have an HP Deskjet 6127 and the built in solution for adding a printer is not working at all. I can't find drivers for my printer so I skip ahead and look for hp-deskjet-990c drivers instead. I can’t install this driver I just downloaded because they’re for Windows XP giving me an error during installation.

I can’t use Windows add-a-printer because both 6127/990c isn’t listed even after updating the list which took a long time. I was then only left with downloading drivers for 990c, but they're incompatible with Windows 10 even after changing compatibility mode.

Some notes:

• Sometimes when a driver isn't found, you can substitute it with a compatible alternative as mentioned here.
  
• Product & Driver
  
  • HP Deskjet 6127: Exclusive to Windows add-a-printer if not found use compatible alternative
    
  • HP Deskjet 990c: Driver here.