Windows 10: MS Office Pro Plus 2016 Win10Pro looses Printers view

Discus and support MS Office Pro Plus 2016 Win10Pro looses Printers view in Windows 10 Installation and Upgrade to solve the problem; I print once and then next print it says no printers installed. Appears to be since a Microsoft update happened, whats the issue and how to correct?... Discussion in 'Windows 10 Installation and Upgrade' started by Gregbems, Jun 20, 2020.

  1. Gregbems Win User

    MS Office Pro Plus 2016 Win10Pro looses Printers view


    I print once and then next print it says no printers installed. Appears to be since a Microsoft update happened, whats the issue and how to correct?

    Thanks for any feedback, Greg

    :)
     
    Gregbems, Jun 20, 2020
    #1
  2. Scott Win User

    Unable to install Microsoft office 2016 professional plus

    I have a similar problem where a Office Professional Plus 2016 32-bit version has failed to install and is still unresolved. Here are my steps and the additional links from Microsoft which may work for you (but which have still not resolved my own problem)

    Office 2016 Installation problem

    Installing on a Windows 10 Desktop 8gm Rm running Office 2010 32-bit.

    Microsoft advised us to first uninstall our old Office 2010 before installing the new Office 2016 program. Our Office 2010 had run well for 6 years, but that is when the installation problem began.

    When trying to install the OFFICE 2016 32-bit package, it quickly stops with the following error:

    When clearing that error, it always shows second error:

    We researched blogs and found this problem to be very common whenever an older Office version was uninstalled prior to installing Office 2016, and we followed all the following suggestions (with full reboots each time).

    1. RAN SFC on drive C: and found no errors.
    2. Ran RUN %ProgramData% and renamed Office.help to Office.Help.Old
    3. Ran the MS Program Install and Uninstall Troubleshooter.
    4. Ran a Clean Boot.
    5. Ran Control Panel - in startup found Windows Installer was on and set for Manual.
    6. Went back to VLSC site 6 more times and downloaded a fresh Office 2016 (32-bit version) in case any files were corrupt, but I still got the same install messages.

    Below are links to Microsoft that have worked for some, but not all, users. I believe Using Windows 10 UNIVSTALL (before) running the Office 2016 ISO file either removes an important registry entry, or inserts one that causes the new install to fail. Hopefully one of these will help you.

    Microsoft Links

     
    Scott, Jun 20, 2020
    #2
  3. Office pro plus 2016

    Hi Raymond,

    Thank you for your reply.



    To answer your questions:-

    • Where did you purchase the product key? Is it from a retailer? -- No.
    • Did you get an error message when you open the file? -- No there has never been any error message.
    • When you say "I have checked the files on 2 other computers and they open faultlessly", did you save it to an external drive and opened it to different computers? -- Not exactly. I have local storage on my home network (a Western digital hard
      drive) connected to my router by ethernet cable. The files in question are on this hard drive accessible by 2 other computers (each of which has the same Office suite installed as my laptop).
    • Does the issue happen to specific files? – Difficult to be specific in that so far the screen fault has been present on 5 word files (all calendar documents) and 2 Excel files.


    Just to be clear I do not have Office 365 Home, I have Office pro plus 2016 which, when installed has required a valid key to take off the 30 day ‘timer’. I have noticed no difference in functionality between before entering the key to
    that after the key has been entered. My question remains, therefore, am I correct in stating that (apart from the reminder that a key is required) Office pro plus 2016 functionality does not change as a consequence of entering a valid product key within the
    30 day period?



    Hope this helps clarify matters.
     
    MickScriven, Jun 20, 2020
    #3
  4. Dave xxx Win User

    MS Office Pro Plus 2016 Win10Pro looses Printers view

    Office Pro Plus 2016 - Win7 transfer to Win10 licence failure

    Microsoft Office Pro Plus 2016 has been running for about 2 years under Win7 (Dell laptop x64)

    I now wish to transfer Office Pro Plus 2016 to a new Win10 system (Dell Inspiron 17 3793 laptop; supplied with multiple Office 365 versions - and since all deleted)

    I have uninstalled Office Pro Plus 2016 and afterwards installed it on the Win 10 laptop - but the product key is rejected: "This product cannot be activated because the product key is not valid" (after running Microsoft's Activation Troubleshooter for Office 2019 & Office 2016: officeact.diagcab and launching Word 2016)

    I have also tried running cscript ospp.vbs /act (as suggested in Kari's 'Office License Management Tool') but see:

    ... ERROR CODE: 0xC004C003
    ERROR DESCRIPTION: The activation server determined the specified product key has been blocked.
    NOTICE: A KB article has been detected for activation failure: 0xC004C003
    FOR MORE INFORMATION PLEASE VISIT: http://support.microsoft.com/kb/2870357#Error0xC004C003

    The recommended URL generates "Sorry, page not found"

    So, suggestions for a possible remedy welcome.

    Dave.
     
    Dave xxx, Jun 20, 2020
    #4
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MS Office Pro Plus 2016 Win10Pro looses Printers view

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