Windows 10: MS OneDrive will not launch - tried everything I know...

Discus and support MS OneDrive will not launch - tried everything I know... in Windows 10 Network and Sharing to solve the problem; I have never had this issue with OneDrive.... I download, install it, and it will absolutely not launch. No taskbar icon, no service. Things I have... Discussion in 'Windows 10 Network and Sharing' started by TylerSacre, Apr 12, 2019.

  1. TYLERSACRE
    TylerSacre Win User

    MS OneDrive will not launch - tried everything I know...


    I have never had this issue with OneDrive....


    I download, install it, and it will absolutely not launch. No taskbar icon, no service.


    Things I have tried:

    • SFC scan (found errors and able to fix)
    • DISM restore health (found errors and able to fix)
    • Compatibility mode
    • Running exe as admin
    • Cleaning registry, both auto and manually
    • Uninstall/Reinstall
    • Removing my non-work account
    • Using the cmd line to 'reset' OneDrive in %localapp%
    • (Edit) Disabling AV
    • (Edit) Rebooting before/after necessary installs/uninstalls or regedits


    I am trying to avoid a general Windows reset but at this point, I am at a loss. I have attached a few different logs which might be helpful. I work in IT for my company and have confirmed there is nothing blocking the app GPO related. I have also confirmed that another member on my team is able to install both the MS Store App and the standalone software package integrated with Windows Explorer (which is what I want). I am able to use the Windows Store app version but it sucks.


    Please let me know if anyone else has ideas.


    My PC:

    Dell XPS 15 9570

    Core i9 8950HK

    32GB RAM

    BIOS 1.8.1


    Using Dell Command Center, laptop is fully updated.

    Using dock, firmware fully updated, USB C driver fully updated


    Windows 10 Pro 64-bit build 17763.437 v1809


    Errors I am seeing:


    ERROR 1

    Log Name: Application

    Source: Windows Error Reporting

    Date: 4/12/2019 10:40:50 AM

    Event ID: 1001

    Task Category: None

    Level: Information

    Keywords: Classic

    User: N/A

    Computer: TYLER-XPS.pflnet.net

    Description:

    Fault bucket , type 0

    Event Name: SkyDriveClientError

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: OneDriveSetup.exe

    P2: 17.3.6743.1212

    P3: OneDriveSetup.exe

    P4: 17.3.6743.1212

    P5: 0x80040692

    P6: Installer

    P7: application.cpp

    P8: 161

    P9:

    P10:



    Attached files:

    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9C5D.tmp.WERInternalMetadata.xml



    These files may be available here:

    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_OneDriveSetup.ex_2784e9272a94674726857b0ca955e26e945cd6_00000000_33ad95a6



    Analysis symbol:

    Rechecking for solution: 0

    Report Id: bdd9064b-e94b-48ad-bf08-70dbcab35899

    Report Status: 100

    Hashed bucket:

    Cab Guid: 0

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Windows Error Reporting" />

    <EventID Qualifiers="0">1001</EventID>

    <Level>4</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2019-04-12T14:40:50.188571600Z" />

    <EventRecordID>238993</EventRecordID>

    <Channel>Application</Channel>

    <Computer>TYLER-XPS.pflnet.net</Computer>

    <Security />

    </System>

    <EventData>

    <Data>

    </Data>

    <Data>0</Data>

    <Data>SkyDriveClientError</Data>

    <Data>Not available</Data>

    <Data>0</Data>

    <Data>OneDriveSetup.exe</Data>

    <Data>17.3.6743.1212</Data>

    <Data>OneDriveSetup.exe</Data>

    <Data>17.3.6743.1212</Data>

    <Data>0x80040692</Data>

    <Data>Installer</Data>

    <Data>application.cpp</Data>

    <Data>161</Data>

    <Data>

    </Data>

    <Data>

    </Data>

    <Data>

    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9C5D.tmp.WERInternalMetadata.xml</Data>

    <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_OneDriveSetup.ex_2784e9272a94674726857b0ca955e26e945cd6_00000000_33ad95a6</Data>

    <Data>

    </Data>

    <Data>0</Data>

    <Data>bdd9064b-e94b-48ad-bf08-70dbcab35899</Data>

    <Data>100</Data>

    <Data>

    </Data>

    <Data>0</Data>

    </EventData>

    </Event>


    Error 2 that I always see along with SkyDrive error

    Log Name: Application

    Source: Windows Error Reporting

    Date: 4/12/2019 10:40:50 AM

    Event ID: 1001

    Task Category: None

    Level: Information

    Keywords: Classic

    User: N/A

    Computer: TYLER-XPS.pflnet.net

    Description:

    Fault bucket , type 0

    Event Name: StoreAgentInstallFailure1

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: Acquisition;DSIC

    P2: 80246013

    P3: 17763

    P4: 437

    P5: Windows.Desktop

    P6: M

    P7:

    P8:

    P9:

    P10:



    Attached files:

    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER896D.tmp.WERInternalMetadata.xml



    These files may be available here:

    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_Acquisition;DSIC_c9357cec323a4baa139e43db9a798badf324dd4_00000000_05e98314



    Analysis symbol:

    Rechecking for solution: 0

    Report Id: 38a74347-39db-4e3e-970f-3e1d8ea4f1c2

    Report Status: 100

    Hashed bucket:

    Cab Guid: 0

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Windows Error Reporting" />

    <EventID Qualifiers="0">1001</EventID>

    <Level>4</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2019-04-12T14:40:50.247438700Z" />

    <EventRecordID>238995</EventRecordID>

    <Channel>Application</Channel>

    <Computer>TYLER-XPS.pflnet.net</Computer>

    <Security />

    </System>

    <EventData>

    <Data>

    </Data>

    <Data>0</Data>

    <Data>StoreAgentInstallFailure1</Data>

    <Data>Not available</Data>

    <Data>0</Data>

    <Data>Acquisition;DSIC</Data>

    <Data>80246013</Data>

    <Data>17763</Data>

    <Data>437</Data>

    <Data>Windows.Desktop</Data>

    <Data>M</Data>

    <Data>

    </Data>

    <Data>

    </Data>

    <Data>

    </Data>

    <Data>

    </Data>

    <Data>

    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER896D.tmp.WERInternalMetadata.xml</Data>

    <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_Acquisition;DSIC_c9357cec323a4baa139e43db9a798badf324dd4_00000000_05e98314</Data>

    <Data>

    </Data>

    <Data>0</Data>

    <Data>38a74347-39db-4e3e-970f-3e1d8ea4f1c2</Data>

    <Data>100</Data>

    <Data>

    </Data>

    <Data>0</Data>

    </EventData>

    </Event>


    Error 3

    Log Name: Application

    Source: Windows Error Reporting

    Date: 4/12/2019 10:40:50 AM

    Event ID: 1001

    Task Category: None

    Level: Information

    Keywords: Classic

    User: N/A

    Computer: TYLER-XPS.pflnet.net

    Description:

    Fault bucket , type 0

    Event Name: StoreAgentSearchUpdatePackagesFailure1

    Response: Not available

    Cab Id: 0



    Problem signature:

    P1: Acquisition;DSIC

    P2: 803fb005

    P3: 17763

    P4: 437

    P5: Windows.Desktop

    P6: 1

    P7:

    P8:

    P9:

    P10:



    Attached files:

    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9CA6.tmp.WERInternalMetadata.xml



    These files may be available here:

    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_Acquisition;DSIC_1ef4bf6ee7c9928c0d41f1aec89e018c9f0eb2a_00000000_05e99573



    Analysis symbol:

    Rechecking for solution: 0

    Report Id: bb97f673-76a2-4249-a4ae-2553aad5d78b

    Report Status: 100

    Hashed bucket:

    Cab Guid: 0

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    <System>

    <Provider Name="Windows Error Reporting" />

    <EventID Qualifiers="0">1001</EventID>

    <Level>4</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2019-04-12T14:40:50.276314900Z" />

    <EventRecordID>238996</EventRecordID>

    <Channel>Application</Channel>

    <Computer>TYLER-XPS.pflnet.net</Computer>

    <Security />

    </System>

    <EventData>

    <Data>

    </Data>

    <Data>0</Data>

    <Data>StoreAgentSearchUpdatePackagesFailure1</Data>

    <Data>Not available</Data>

    <Data>0</Data>

    <Data>Acquisition;DSIC</Data>

    <Data>803fb005</Data>

    <Data>17763</Data>

    <Data>437</Data>

    <Data>Windows.Desktop</Data>

    <Data>1</Data>

    <Data>

    </Data>

    <Data>

    </Data>

    <Data>

    </Data>

    <Data>

    </Data>

    <Data>

    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER9CA6.tmp.WERInternalMetadata.xml</Data>

    <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\NonCritical_Acquisition;DSIC_1ef4bf6ee7c9928c0d41f1aec89e018c9f0eb2a_00000000_05e99573</Data>

    <Data>

    </Data>

    <Data>0</Data>

    <Data>bb97f673-76a2-4249-a4ae-2553aad5d78b</Data>

    <Data>100</Data>

    <Data>

    </Data>

    <Data>0</Data>

    </EventData>

    </Event>



    Thanks - Tyler

    :)
     
    TylerSacre, Apr 12, 2019
    #1
  2. FORDGT90CONCEPT
    FordGT90Concept Win User

    Windows 10 - OneDrive

    Right click on the app and one of the properties has an option to not automatically start it. Uncheck, restart the computer, and it should stop. If you want to go another step further, find the OneDrive app in the start menu, right click on it and uninstall.

    If that is still insufficient, there is a batch uninstaller for OneDrive available online. I can copy the code here if you need it.
     
    FordGT90Concept, Apr 12, 2019
    #2
  3. PUZZLEDWP
    puzzledWP Win User
    Launching OneDrive

    After installing Windows Phone 8.1, I am unable to launch OneDrive either from the live tile on the start screen or the applications list on the Lumia 520. Please advise, how may I resolve the issue.
     
    puzzledWP, Apr 12, 2019
    #3
  4. SIRIUSKILLZ
    SiriuSkillZ Win User

    MS OneDrive will not launch - tried everything I know...

    OneDrive won't launch after latest Windows 10 update

    Hi ArZi,

    My name is Daniel and I'm sorry to hear youre having this issue but I'd like to help.

    I found this article that seems to relate to the issue you are having when trying to launch One Drive.

    https://www.tenforums.com/general-support/84857...

    The article suggest the following steps.

    "1) reset Onedrive. Win+R, type - %localappdata%\Microsoft\OneDrive\onedrive.exe /reset It may take a minute or two for icon to reappear. This will totally resync all your content so it may take a while.

    If the icon does not reappear after reset and 5 mins, then force it by Win+R, type - %localappdata%\Microsoft\OneDrive\onedrive.exe then OK

    2) r-click system tray icon, then Settings, then Account tab. Click 'Unlink this PC' You'll be prompted to set up your account again with your MS sign-in as if you're a first time user. "

    Please let me know if these steps help or if you need further assistance.
     
    SiriuSkillZ, Apr 12, 2019
    #4
Thema:

MS OneDrive will not launch - tried everything I know...

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